T-Mobile's got some harsh words for the changes to AT&T's no-contract service plans.
Calling them confusing and expensive, T-Mobile marketing executive Andrew Sherrard said in an e-mail to CNET that the "'me-too' off-contract rate plan misses the mark."
AT&T earlier on Thursday unveiled changes to its mobile share plans that would offer savings to people who sign up for the service without signing a contract, meaning they pay full price for a new phone, bring their phone, or sign up for the monthly installment program, AT&T Next.
The plans, which … Read more
AT&T is finally providing its no-contract customers with a break on its plans.
The company said Thursday that it is tweaking its mobile share plans, changing around various parts to give customers a break. The savings apply to customers who pay full price for their phone, bring a compatible phone to the network, or participate in its monthly installment plan, AT&T Next. Customers can sign up for the new plans on Sunday.
By reducing its prices, AT&T is finally addressing the biggest knock on its prior no-contract plans: the lack of a discount that … Read more
Ultra Mobile, an MVNO (mobile virtual network operator) under T-Mobile, announced that starting tomorrow, it will give its customers 1,000 free minutes a month for international calls to more than 70 countries. The carrier will throw in free, unlimited SMS texting to more than 190 countries as well.
This service expands on Ultra Mobile's previous Ultra Zero plan, which was introduced in August.
That plan gave customers 1,000 free minutes for calls made to Canada, China, Mexico, Singapore, and the United Kingdom. But with this announcement, customers can now call countries such as India, Vietnam, Nigeria, and more, … Read more
Jay Rooney, a self-described communcations geek, is like any other consumer who wants the best deal. While he was thinking about switching from AT&T to T-Mobile, Rooney accidentally touched off a Twitter slap-fight for the ages when he tweeted this missive: "Just found out that @tmobile doesn't charge extra for overseas data. What the hell am I still doing with @ATT?"
T-Mobile took notice of Rooney's tweet and immediately went to work wooing him with a personal tweet, promoting itself as an alternative to old-school wireless carriers. However, AT&T wasn't going to stand idly by while one of its customers was sweet-talked over to a competitor, and the following exchange ensued.… Read more
Very small # customers saw slower data recently and only when downloading very large files. Minor software issue; Fix going in place today— John Legere (@JohnLegere) November 26, 2013
T-Mobile customers in the US were affected by a "minor software issue" that caused slow network speeds, the company's CEO confirmed.
T-Mobile CEO John Legere posted to his Twitter account on Tuesday that a "very small number of customers saw slower data recently and only when downloading very large files." Legere said that the issue had been identified and a fix put into effect on Tuesday.
Although … Read more
Sprint is eating everyone's dust.
The nation's third-largest wireless carrier by subscriber base sank to the bottom of a survey conducted by Consumer Reports over cell phone service. Sprint scored "dismal marks" in value, voice, text messaging, and 4G reliability, according to Consumer Reports' survey released Thursday. Sprint ranked No. 2 behind Verizon Wireless a year ago.
It's the latest headache for a carrier that is going through a long and painful transformation of its network. Sprint is in the middle of upgrading its network to allow for better and faster service, but the transition … Read more
Carriers are still waiting on the iPad Mini Retina with 3G/4G capability, as back orders grow.
Verizon, AT&T, and T-Mobile are all back-ordered on the cellular version of the Mini Retina, with Verizon's date now slipping to December 2.
Last week, Verizon had been saying November 25. And the carrier isn't saying when the device may arrive in stores, according to a company spokesperson.T-Mobile is now showing the Mini Retina back-ordered 6-8 weeks.
AT&T is saying 21-28 days for orders to ship.
Cellular Retina Mini models, after being available briefly last week … Read more
San Francisco District Attorney George Gascon and New York Attorney General Eric Schneiderman criticized carriers for rejecting their proposal to install a "kill switch" in smartphones to deter theft, a move they called "highly disturbing."
The officials said yesterday the carriers rebuffed the plan, which would have rendered lost or stolen phones inoperable -- a kind of LoJack for smartphones. It was part of the "Save Our Smartphone" coalition the officials launched in June, which started by opening a dialogue with the handset vendors.
But it wasn't the handset manufacturers, including companies such … Read more
Isis, the mobile wallet launched by Verizon Wireless, AT&T, and T-Mobile, is off to a rocky start.
The app is getting slammed on the Google Play store, where it is averaging a score of one-and-a-half stars after nearly 1,400 people have weighed in.
Common complaints include the incompatibility of the Isis app with rooted Android phones, as well as the complicated process of getting a special SIM card to run the service.
By requiring a special SIM and a phone compatible with near-field communications (NFC) technology, Isis hasn't made the process for using its digital wallet … Read more