Online services

Microsoft boasts 400M active Outlook.com accounts

Microsoft has completed moving its Hotmail.com users over to Outlook.com, and executives are now claiming the company has 400 million active Outlook.com accounts as a result.

Microsoft announced the completion of the Hotmail-Outlook.com transition on May 2. The company added that it's migrated 150 petabyes of e-mail over the past six weeks.

As part of the announcement, Microsoft also said it's adding two new features to Outlook.com: SMTP Send, making it easier to send mail from different e-mail addresses, and deeper SkyDrive integration.

The new SMTP Send support streamlines the process of sending … Read more

Microsoft frames Skype in Outlook.com inboxes

Microsoft is delivering Skype to Outlook.com users' inboxes.

A preview, which combines the video chat and messaging service with the tech giant's free e-mail service, is being introduced now to users in the U.K. and will be rolled out to users in the U.S. and Germany "in the coming weeks." Further international expansion is expected this summer, the company announced Monday evening.

Microsoft promotes the integration as "less typing, more talking":

"Even with the best email service, sometimes text isn't enough," Simon Longbottom, Skype's director of global marketing, … Read more

Microsoft to add dual-factor sign-on security 'soon': report

Microsoft will toughen up its products' security by adding dual-factor authentication "soon," according to a report today by Liveside.net.

Judging by details in the Microsoft-focused blog, the approach closely mirrors what Google did years ago: authorization requiring both a password (the first factor) and a special six-digit code retrieved from an authenticator app on a person's smartphone (the second factor). The smartphone code changes frequently so it can't be used for long.

Microsoft offered only this comment today: "Security and privacy is a priority for Microsoft, however we have nothing new to share at … Read more

Microsoft to sell Mediaroom IPTV business to Ericsson

Ericsson plans to buy Microsoft's Mediaroom IPTV platform business so that Microsoft can tune in on its Xbox gaming system.

The companies didn't disclose the purchase price, but a person familiar with the deal terms said the price was "just south of $200 million." The deal should close in the second half of the year.

One of the next big battlegrounds among industry players is video. Many companies, such as Amazon and Netflix, already provide content, but others are looking to provide a full package to consumers. Chip maker Intel is building an IPTV service and set-top box,Read more

Microsoft, Google swap April Fools' barbs

Microsoft and Google have both gotten in some April Fools' Day zingers against each other.

The two competitors often trade insults about each other's respective search engines, online office suites, and other products. But April Fools' Day inspired them to create a couple of full-blown Web pages to make fun of each other.

Microsoft laid its prank at its Bing search engine.

Surf to Bing and type Google in the search field. A Bing page pops up spoofing Google's pure white and stark home page. Hovering over the small boxes that populate the Bing page displays tips that … Read more

Microsoft pins Hotmail, Outlook outage on hot data center

Outlook and Hotmail users can blame the recent outage on an overheated data center, Microsoft says.

On Tuesday at around 1:30 p.m. PT, the two online e-mail services suffered a service disruption, rendering them inaccessible to many users. Microsoft started to bring them back online the rest of the day and on into Wednesday. But access wasn't fully restored until 5:43 a.m. yesterday, according to the company.

Microsoft's status page confirmed that the problem was repaired but offered no details as to the cause. Now the company has revealed the source of the glitch … Read more

Outlook, Hotmail are back up following lengthy outage

Outlook and Hotmail are up and running once again.

A problem had rendered both online e-mail services inaccessible to many users since yesterday. But Microsoft's status page now shows both of them are back in business.

The page gives no details as to what caused the outages or how they were resolved.

Hotmail, Outlook, and SkyDrive were all hit by downtime yesterday, starting at around 2:30 p.m. PT. Many users had taken to Twitter to report the outage and express their frustration over the inability to access their e-mail.

Microsoft's status page shows that the problem … Read more

Hotmail, Outlook, SkyDrive hit by service disruptions

A handful of Microsoft Web services have been inaccessible for hours this afternoon, including Hotmail and Outlook.

Frustrated users of the e-mail services and cloud storage service SkyDrive complain about the services' hours-long inaccessibility.

#hotmail its my own fault for not leaving you a long time ago, but man its miserable not being able to get your email

— Michael Fish (@MFishFinancial) March 13, 2013

Come on #hotmail I want to check my emails! You've been down for AGES!

— Catriona MacIntyre (@catmac6) March 13, 2013

Error, #Hotmail is down. Click the link "check latest status update" The update? &… Read more

Outlook.com suffers downtime, but status page says otherwise

Microsoft has confirmed that its consumer Web-based e-mail service, Outlook.com, is down for some people.

The Redmond, Wash.-based technology giant said on Twitter it is currently "aware of the issue," but did not detail what was causing the downtime. In another tweet, it was noted that it was not clear how long it would take to restore services but that "hacking is not suspected."

In many of the tweets sent by @MicrosoftHelps, the company posted a link to the site to Microsoft's service status page. However, at the time of writing, the site … Read more

Pointers on Microsoft's Hotmail phase-out

Microsoft announced earlier this week that it is closing Hotmail and moving the "hundreds of millions" still using it to Outlook.com by this summer.

The move isn't unexpected, but perhaps more sudden than some anticipated. Hotmail users, once they move (or are moved) will get Outlook.com's clean, Metro-Style interface for their mail -- and ultimately, calendars. (For a walk-through of the user-interface changes Hotmail users will see, check out this Microsoft FAQ.)

Given that many of the new features in Outlook.com -- Microsoft's new Web-mail service that is no longer in "preview,"Read more