Surface

Microsoft's Surface Pro 'is not there yet,' says IDC

An IDC analyst has tough words for Microsoft on tablets. Fixing Surface Pro is job one.

"Surface Pro today is an interesting product, but it's just not there yet," Tom Mainelli, IDC's research director for tablets, said in a phone interview with CNET.

"The battery life's not there. It's too heavy," he added.

And even Surface Pro's touted high performance is a double-edged sword. "While it performs like a notebook, Surface Pro is always going to be compared to other tablets, and tablets really need to run 8 to 10 … Read more

Microsoft expanding Surface Pro availability to 19 more countries

After a couple of months of silence, Microsoft officials are sharing more about expansion plans for the company's Surface devices.

Surface Pro will launch before the end of May in Australia, Austria, Belgium, Denmark, Finland, France, Germany, Hong Kong, Ireland, Italy, Luxembourg, New Zealand, the Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom. It will launch in Korea, Malaysia, Russia, Singapore, and Thailand before the end of June, according to an April 23 post on the Surface Blog.

Surface Pro distribution issues have plagued Microsoft since the company initially launched the devices in early February 2013.

In … Read more

Microsoft working on 'small touch devices' running Windows

Microsoft has all but confirmed long-standing rumors that it is working on a 7- or 8-inch Windows-powered tablet.

Outgoing Microsoft CFO Peter Klein said during the company's third-quarter earnings conference call Thursday afternoon that Microsoft was working with partners to produce "a new suite of small touch devices powered by Windows" that would be available "in the coming months." Klein did not indicate that Microsoft itself would be making its own smaller Windows 8 devices, but considering the company's recent foray into the tablet market with its Surface lineup, it's not out of … Read more

As PC sales tank, what's Microsoft's Plan B?

When market analyst IDC last week noted the sharp 13.9 percent quarterly drop in worldwide PC sales, it placed much of the blame on the "radical" user interface changes of Microsoft's new Windows 8 operating system.

"Microsoft will have to make some very tough decisions moving forward if it wants to help reinvigorate the PC market," Bob O'Donnell, IDC's program vice president for clients and displays, said in a statement.

Therein lies a core challenge for Microsoft. The software giant doesn't really have a plan B.

Microsoft can't undo the … Read more

Microsoft's tweener plans for Surface and Windows Phone

With Windows Blue and a coming Windows Phone 8 update, Microsoft will give legs to its plan to enable OEMs -- including Microsoft itself -- to support a burgeoning category of tweener devices, including mini tablets and big-screen smartphones.

Just a year ago, Microsoft execs were pooh-poohing the advantage of smaller screen sizes for Windows devices, claiming smaller screens wouldn't allow users to handle adequately both creation and consumption tasks. But in the face of robust demand for mini tablets from its competitors, Microsoft execs changed their tune. Now the message is that Windows 8 was designed from the outset to run on smaller and bigger screens at different resolutions, … Read more

Microsoft reportedly has 7-inch tablet in development

Microsoft is reportedly getting ready to take on Apple and Google on their tablet turf with a 7-inch slate of its own.

The smaller tablet is expected to go into production later this year, people familiar with the matter told The Wall Street Journal. The 7-inch tablet wasn't part of Microsoft's original strategy last spring, but executives realized they needed a slate to compete with Google's 7-inch Nexus and Apple's 7.9-inch iPad Mini, the Journal's sources said.

CNET has contacted Microsoft for comment and will update this report when we learn more.

The Journal … Read more

Surface tablet updates take aim at Wi-Fi issues

As part of Patch Tuesday, Microsoft is rolling out more firmware updates to its Surface RT and Surface Pro tablet/notebook hybrids today.

April's cumulative update for Surface RT focuses almost entirely on Wi-Fi, according to Microsoft's Surface RT Update History page.

The update:

Fixes certain "limited" connectivity issues Improves Wi-Fi to handle a wide range of access points Resolves system crashes caused by certain Wi-Fi issues

The April firmware update is the fifth Surface RT cumulative update the company has made since Microsoft launched the Surface RT in the U.S. and Canada in late … Read more

Microsoft Surface dissed in China over warranty policy

First Apple, now Microsoft. China is again raising a ruckus over warranty policies on U.S. tech products, this time targeting the Surface tablet.

China National Radio, the government's mouthpiece, argued yesterday that the Surface tablet should follow national law by offering a one-year repair policy for the entire tablet and a two-year warranty for its major parts, Bloomberg reported. China National Radio claims that Microsoft offers a one-year warranty in China both on the device and its components.

Microsoft, however, contends that Surface is covered by a two-year warranty. A spokeswoman for the company sent CNET the following … Read more

Microsoft lands design patents for Surface cover keyboard

While Microsoft's Surface tablets may not be exactly clicking with consumers, some of its design elements have won the blessing of the U.S. Patent and Trademark Office.

The USPTO granted a trio of patents today for the touch/type cover keyboard design on Redmond's tablet, including its "ornamental design for an electronic tablet with input device coupling," as Microsoft described the construct in its patent application abstracts. Apparently thinking it was onto something big, Microsoft applied for patents covering its tablet's keyboard design last May, roughly a month before the mystery event that turned … Read more