Service plans

T-Mobile CEO: Stop the bull**** with carrier plans

T-Mobile CEO John Legere is fed up with the "crap" the wireless industry has been feeding cell phone customers over the years. And he said that T-Mobile is here to shake things up.

At the company's "Uncarrier" event in New York City today, he made a pitch for T-Mobile's new no-contract plans, which went into effect Sunday, and he announced the launch of his company's new 4G LTE network and the long-awaited availability of the Apple iPhone on T-Mobile.

Legere, who took the stage in a black blazer, jeans and T-Mobile T-shirt, said … Read more

T-Mobile announces Sonic 2.0 4G LTE mobile hot spot

In addition to unveiling its contract-free data plan, T-Mobile announced a number of devices that will be available on its 4G LTE network, including the Sonic 2.0 mobile hotspot.

Available now for $149.99, the Sonic 2.0 is the carrier's first LTE hot spot and it can connect up to eight devices.

The device is manufactured by ZTE and features a 1.77-inch color screen (which displays information such as signal strength, battery level, and number of connected devices), a microSD card slot that is expandable up to 32GB, and it works with both Windows 8 and … Read more

Samsung Galaxy S4 FAQ

Samsung's long-awaited and much-hyped Samsung Galaxy S4 finally is here. CNET has rendered its official review, which you can read here, and early-bird customers will get the device in their hands this week. As one of the biggest smartphone releases of 2013 so far, the Galaxy S4 generated a lot of discussion in the five weeks since its blowout and bizarre launch event in New York. Below are the most vital details about the handset, where it will land, and when you can get it.

What are the GS4's most standout features? That depends; how long do you … Read more

AT&T expands 4G LTE to seven more regions

The holiday season may be in full swing, but that hasn't stopped AT&T from keeping busy. The carrier announced today that it has expanded its 4G LTE data network to seven additional metropolitan areas.

Ma Bell's most advanced cellular network now covers Reno, Nevada; Richmond, Virginia; Allentown-Bethlehem, Pennsylvania; Hattiesburg and Starkvillle, Mississippi; Moscow, Idaho; and Pullman, Washington. That's not a bad day's work. Still, while AT&T says it now blankets 3,000 cities more than its arch-rival Verizon with 4G, an area that includes over 160 million people. That claims AT&… Read more

T-Mobile could hike up 2013 smartphone insurance

The cost of insuring your T-Mobile handset could rise in the new year, according to what could be a leaked internal document.

If the image proves true, monthly premium rates will remain untouched when the new plans take effect. Deductibles, however, are largely set to rise.

Save for the carrier's low-end devices, the cost to replace your phone will go up by a minimum of $10. For most smartphones the standard deductible rate will jump from $130 to $150.

Although T-Mobile hasn't officially announced the pricing change, a carrier representative did confirm part of the rumor to CNET: … Read more

AT&T yet again the worst-rated carrier in U.S.

More bad news for AT&T.

Consumer Reports has released its annual carrier ratings. And just as it had in the last two years, AT&T landed in last place, far behind the top major carrier in the roundup, Verizon Wireless.

Verizon Wireless fared somewhat well in the study, earning relatively strong marks on voice and data. The only bright spot in AT&T's review was its 4G LTE network, which actually beat out its chief competitor in this year's study.

Sprint and T-Mobile USA landed between Verizon and AT&T.

For its part, … Read more

How to buy a cell phone as a gift

Cell phones can make fantastic holiday gifts, but purchasing one for someone other than yourself is more complicated than shopping for other gadgets. Unlike a laptop or a shiny new camera, a cell phone requires a service plan to use any voice or data features (otherwise you wind up with a very expensive paperweight). In most cases, you won't even be able to leave the store or complete your online order until you get that angle set up. And beyond just being an additional expense, that service may require a long-term commitment.

There's no reason to stress, though, … Read more

AT&T adds new international roaming plans

AT&T today announced new international roaming plans that will go into effect tomorrow. The Europe and Rest of World options will join the Canada and Mexico plans that the carrier announced last June.

For each region, customers can choose one of three packages that delivers a set amount of minutes for a flat monthly rate. Of course, going over your allotment will result in hefty overage fees and exact coverage will vary by country. Also, keep in mind you'll need a quad-band handset that supports the 900 and 1800 GSM networks that are used outside the United … Read more

AT&T, Samsung announce pricing for Galaxy Camera

Editors' note: This story has been updated to clarify purchasing requirements.

Are you ready to buy a camera with a data plan? AT&T sure hopes so.

After announcing in October that Samsung's connected Galaxy Camera would be coming to its network, AT&T kept quiet about pricing for the 16-megapixel, 21x zoom point-and-shoot. That's no longer the case, as AT&T will start selling the Android 4.1-based camera on November 16 for $499.99 with or without a data plan.

However, for a limited time, AT&T customers can get up to $… Read more

Verizon won't charge Sandy victims for voice and text usage

As Hurricane Sandy bore down on the East Coast last week, millions of residents were left without power, cell phone service, Internet, and home phone service. In an outpouring of support for people left stranded by the superstorm, several mobile carriers took to the streets offering free device charging stations and access to emergency wireless phones.

Verizon announced this week that it will continue to help Sandy victims by waiving all charges for domestic voice and text usage for its customers in the New York and New Jersey areas between October 29 and November 16.

"Verizon Wireless continues to … Read more