Retail Stores

Apple makes first official retail push into Russia

Apple has made good on its promise to bring its official online store to Russia.

The online marketplace became available recently, allowing Russian consumers to buy Apple's Macs, iPhones, iPads, and accessories. Apple offers free shipping and returns and asks for payment by cash on delivery.

For months, Apple has been rumored to be working on bringing its store to Russia. The company's devices have been floating around the country's gray market for years, with some devices, like the iPhone 5, fetching as much as $3,700.

Apple's first step toward an official presence was the … Read more

Apple Store hit with partial outages, but all is well again

Apple's online store was very recently hit with some partial outages in countries around the world.

When customers browsed to the company's online stores in the U.S., U.K., and Germany, they found that several images and page elements were missing. 9to5Mac, which reported on the issue earlier Monday, posted an image of an entirely text-based German Apple Store; no images were displayed.

According to 9to5Mac's report, the partial outage was due to a Content Delivery Network error that nixed Apple's many design elements and left only the page's text.

It didn't take … Read more

Anki, blessed by Apple, takes AI and robotics to consumers

When Apple turns over part of its oh-so-important Worldwide Developers Conference keynote address to an unknown startup, you can be sure Tim Cook and Co. think they're dealing with some very cool technology.

That was very much the case with Anki, which was handpicked for a coveted slot as the poster child for what unknown developers can do with iOS. During its time onstage, Anki showed off what at first appears to be a simple toy car racing game, but what in reality might be the most advanced intersection of consumer-grade artificial intelligence and robotics ever.… Read more

Apple to offer trade-in service for iPhones, says report

Apple is reportedly partnering with an outside company to offer a new trade-in service for iPhones at its retail stores, a program that remains unannounced.

Citing sources, Bloomberg says Apple is working with Brightstar, a Miami-based company that manages trade-ins and logistical efforts for other companies.

The rumored program would let consumers bring in their used iPhones for a discount on newer models, and potentially for credit on other items in Apple's stores.

Apple did not immediately respond to a request for comment.

Such a program would not be a first for the company. Apple already offers a recycling … Read more

Apple hits record revenue per store visitor, says analyst

Apple stores continue to outpace the rest of the retail industry in sales per customer.

The company took in record revenue per visitor of $57.60 during the first quarter, mobile analyst Horace Dediu said Monday in his Asymco blog. That's up from $51.75 per visitor in the first quarter of 2012.

At the same time, the number of visitors rose by 7 percent from the prior year's first quarter. And the average revenue per Apple store reached $13 million for the quarter, its highest number ever for a non-holiday quarter, Dediu noted.

The average number of … Read more

Apple looks to move SF store a few blocks away

If Apple can obtain the go-ahead from the city, its San Francisco store on Stockton and Ellis streets will be moving -- but not too far.

According to SFGate, Apple recently applied to move its current store to Union Square in a new silver box-shaped building. The current store opened nine years ago, but Apple has outgrown it, the company claims. By building a new store in Union Square, it believes that it can increase the number of people employed at the store by 50. Apple currently employs 350 people at the retail location.

Apple has so far not presented … Read more

Apple said to be mulling single warranty for multiple devices

Apple could be planning considerable changes to the way it handles warranties on its devices, according to a new report.

The iPhone, iPad and Mac maker is said to be planning a revamp of its basic AppleCare warranty service to become a subscription that will cover all the Apple devices a user owns. AppleCare currently has to be purchased on a per-gadget basis. According to AppleInsider the company held a meeting about the changes on Thursday and plans to roll them out this fall.

The report also claims that Apple is working on some behind-the-scenes changes to the way it … Read more

Apple to open first Berlin store on May 3

Apple's plans to increase the number of retail stores it operates around the world are in full swing in Germany.

The company posted to its German site today that its first store in Berlin will officially open its doors on May 3. Oddly, Apple will open the store at 5 p.m. local time, rather than in the morning, as it has in previous store openings.

The Berlin Apple Store will be open from 10 a.m. local time to 8 p.m. local time Monday through Saturday. It'll be closed on Sunday.

(Via 9to5 Mac)

Apple's Q2: By the numbers

Wall Street will have to make up its mind about Apple's downbeat forecast for the next quarter. But the company came in ahead of estimates during its first second quarter. Here's how Apple fared in the quarter compared:<>uct:

iPhones: 37.4 million iPhones compared to 35.1 million year-over-year iPads: 19.5 million compared to 11.8 million year-over-year Macs: 3.95 million, compared to 4 million year-over-year iPods: 5.7 million compared to 7.7 million year-over-year iTunes revenue up 28% App Store now in 155 countries and 350,000 apps 91 million visitors … Read more