Deep dialing service Fonolo is now open to everyone. Previously in private beta, the tool lets you browse company phone trees and dial straight to that section, skipping having to sit through tedious voice menus or remember specific buttons to press. Better yet, it does it all without you having to actually dial the number on your phone.
Since we last wrote about the service it's increased its list of companies from 50 to over 300. Still missing, however, is the option to record calls, which should let people easily document horrific or wonderful customer service experiences to share … Read more