Starting January 30, T-Mobile plans to offer additional support for the over 1 million iPhone users that have unlocked their device for use on its network. T-Mobile watchblog TmoNews was able to obtain company documents detailing the new support policies.
According to the document (pictured above), the additional support will include "common procedures, information about feature and specifications, and other device questions."
To help iPhone users feel even more welcome, T-Mobile plans to create the support pages to look like the current T-Mobile Community pages. Other benefits of the increased support listed on the document include:The customer … Read more