Interesting new data from Nielsen Online says "member communities" (e.g., social networks and blogs have become more popular than e-mail.
While the data does not show a dramatic difference between member communities and e-mail use, in terms of percentage points, it does reflect an impact that social communication is having on the way we work and communicate.
Of course, the other side of the equation is finding out how the sample data was taken and if it's based only on consumer data. Nonetheless, it shows that information is moving online, not getting stuck in e-mail boxes. … Read more