FCC tracks wireless carriers that alert consumers of overages
In an effort to minimize "bill shock" for cell phone customers, or the surprise people experience when they are charged unexpected or ambiguous overages and fees, the Federal Communications Commission launched a new site that will keep track of carriers that alert their customers when they approach or exceed their plan limits.
During the fall of last year, several top phone carriers (all of which cover over 97 percent of U.S. wireless phone customers) agreed to begin sending out free overage alerts to their customers starting October 2012.
These warnings would notify their subscribers if they've … Read more