wi-fi

Verizon won't penalize iPhone 5 owners for Wi-Fi bug

Verizon iPhone 5 owners bit by Apple's Wi-Fi bug won't be charged for any excess cellular data used as a result, the carrier said today.

iPhone 5 and iOS 6 owners have been complaining of various problems with Wi-Fi networks since their release last month. For certain Verizon subscribers, the iPhone would actually use up cellular data while connected via Wi-Fi.

In response, Apple rolled out a software fix yesterday, at least for Verizon iPhone 5 users, that lets them update their devices to resolve the issue.

The bug could've easily racked up data overage charges for … Read more

Apple fixes data usage snafu on Verizon iPhone 5

Apple issued a software update for the iPhone 5 on Verizon Wireless's network Sunday that will fix a problem that causes some Verizon iPhone 5 customers to use their Verizon data allotment when they they're connected to a Wi-Fi network.

Apple issued a the software update on Sunday and posted instructions for getting the update.

1. Tap Settings > General > About.

2. Wait for the following alert to appear:

3. Tap OK to install the update.

4. Hold the Sleep/Wake button down until you see "slide to power off".

5. Slide to power off.… Read more

Apple rolls out fix for iPhone 5 Wi-Fi network data bug

Less than two weeks after the release of iOS 6, Apple is apparently still working out the bugs.

Today the company released a fix for a bug that allowed some devices on Verizon Wireless' network to consume cellular data while connected to a Wi-Fi network, unnecessarily depleting users' precious data minutes.

Apple encourages Verizon users to complete the following instructions to install an update to address the problem:

Tap Settings > General > About. Wait for the following alert to appear:

Tap OK to install the update. Hold the Sleep/Wake button down until you see "slide to power … Read more

Apple's iOS 6 stumbles on basic connectivity: Wi-Fi

PHILADELPHIA -- Apple's iOS 6 has not fared well with Wi-Fi.

Though this isn't the first time a new Apple operating system or device has had Wi-Fi issues, the situation this time around has been exacerbated by the release of the iPhone 5, putting an iOS 6 device immediately into millions of consumers' hands.

Not to mention all of the upgrades. Reports cite 60 percent of iPhone and roughly 40 percent of iPad owners upgrading to the new OS so far.

The fallout is numerous forum discussions on Wi-Fi connectivity problems. For example, there are currently two major … Read more

iOS 6 users continue to grapple with Wi-Fi problems

A number of Apple iOS 6 users say they still can't connect to Wi-Fi networks, and the problem isn't just with the iPhone 5.

Reports of the glitch have filled up 91 pages on Apple's Discussion Forums since September 19. Most users say the Wi-Fi option on their device is grayed out, preventing them from accessing the feature at all. Many have tried the usual fixes, such as reinstalling the OS, resetting the device, and even getting a replacement unit from Apple. But the problem persists.

Some users have said the bug is isolated to the iPhone 5. … Read more

Smaller wireless carriers extend networks via Boingo Wi-Fi

LAS VEGAS -- Wi-Fi network provider Boingo Wireless has struck a deal with the Competitive Carrier Association to help smaller wireless providers leverage Wi-Fi to offload traffic and extend the reach of their networks.

On Tuesday at the CCA's annual conference, Boingo CEO Dave Hagan announced the new partnership and explained the opportunity that Wi-Fi offers all carriers, both large and small. With mobile data usage growing at an exponential rate, carriers are feeling capacity constraints on their networks. And Hagan said that carriers can use Wi-Fi to help alleviate these strains on their networks.

"Large carriers like … Read more

Finding flaws in the iPhone 5

Monday's CNET Update is a bit scratchy:

Apple sold more than 5 million iPhone 5 units as of the first weekend. That's a million more than the launch of the iPhone 4S. But looks like Apple could have sold many more if there was enough supply. Several retail stores in major cities had only 8 or 10, according to reports, and didn't get enough to fulfill preorders.

When you have millions of people around the world racing to be the first to have one, there are high standards. So there's been quite a bit of press … Read more

Some users reporting Wi-Fi issues with iPhone 5

Comments about Wi-Fi issues with the iPhone 5 are beginning to pile up on user forums.

While the cause of the issue is not clear at this stage, a thread on Apple's Support Communities page makes repeated references to Wi-Fi router security settings.

"I deactivate... the WPA2 Personal Wifi Security [on the router] and the iphone started to browse the web normally," wrote one poster identified as C4RLOCO, on the Support Communities forum.

And Apple enthusiast site MacRumors, has its own thread on the topic titled "Painfully slow WiFi on new iPhone 5."

This issue … Read more

AirPlay challenger Miracast launches with Galaxy S3 support

Apple's AirPlay, which wirelessly streams movies and music between devices, has a new competitor.

The Wi-Fi Alliance today announced the launch of Miracast, an industry-standard technology that will let users wirelessly transmit video and images from one device to another. As with Apple's AirPlay, users will be able to send the multimedia from, say, a mobile device to a big-screen television.

According to the Wi-Fi Alliance, a not-for-profit industry association of hundreds of companies, all Miracast products come with Wi-Fi Direct, meaning users won't need a wireless network to transfer the data. In addition, the technology automatically … Read more

Gogo quietly hikes up its in-flight Wi-Fi prices

It's kind of strange timing for Gogo to quietly raise its in-flight Internet prices -- with airplane Wi-Fi usually being frustrating rather than helpful and JetBlue just announcing it's offering it for free -- but according to PandoDaily, the wireless service has upped their costs.

In what used to be $17.95 for Wi-Fi on a long flight on Virgin America now costs at least $30. Because rather than offering a one-time flight pass, Gogo is now charging by the hour. One hour of in-flight wireless costs $10, so a cross-country flight could be about $60. That's … Read more