As we continue to test the iPhone 4, we're doing our best to track the handset's signal strength, particularly in light of the ongoing issues with the antenna. Though we've also noticed that we occasionally lose bars when we hold the iPhone 4 on its lower left side, the number of bars isn't the most accurate indicator of a cell phone's reception. For more details, we turned to the iPhone's Field Test indicator, but that option doesn't seem to be available on the iPhone 4.
iPhone 4 users who have run into reception issues by holding their devices "the wrong way" could see a more feasible solution from Apple very soon.
An iOS 4.0.1 software fix is in the works and may arrive as early as Monday, according to AppleInsider. Users of Apple's tech support forums reported seeing comments from Apple reps confirming that an iOS 4.0.1 update fix would ship early this week, though those comments and related discussions have since been removed.
Around the time the iPhone 4 was first released last week, users started flooding the Internet with complaints that holding the phone a certain way weakened or even cut off its reception, causing calls to drop. People quickly discovered that gripping the iPhone in their left hands interfered with the antenna band that runs around the unit, thereby strangling the signal.… Read more
Apple on Monday said iPhone 4 sales topped 1.7 million units for the first three days the device was available to customers.
Apple CEO Steve Jobs said the iPhone 4, which hit retail outlets Thursday, was "the most successful product launch in Apple's history" and apologized to customers who were turned away because there weren't enough iPhone 4s to go around.
The iPhone 4 launch hasn't been without its difficulties … Read more
A few reports are surfacing that claim the current reception problem with the iPhone 4 could be an issue with the phone's OS software instead of the phone's construction.
Similar to the recent videos showing the grip on the iPhone 4 resulting in signal loss, others have released videos showing the same things happening on older models after having upgraded to iOS 4. This indicates the problem is in the operating system instead of the phone's hardware, which is promising for people who have been impacted by the reception issue.… Read more
When reports surfaced Thursday that the iPhone 4 loses signal strength when simply held in the palm of a person's hand, Apple responded with words that have been uttered by countless engineering departments: user error.
That's not a direct or complete quote, of course. Apple tossed in a couple more familiar responses, such as "everyone does it" and "there's a solution, but it will cost you." Here's its full statement: "Gripping any phone will result in some attenuation of its antenna performance, with certain places being worse than others depending on … Read more
After just a few days in customers' hands, the iPhone 4 has been demonstrated to show signal loss when gripped in a certain way. Apple is writing it off as easily fixable by altering the way it's held. But is it a problem with the way customers are holding it or a flaw in Apple's design?
The iPhone 4, which went on sale for the first time Thursday, has two antennas built very close to the metal band running around the exterior of the device. The one running on the left side of the phone is for Bluetooth … Read more
Turns out the iPhone grip of death is simply a "fact of life" with all wireless phones. If holding your phone makes your iPhone 4 signal drop dramatically, Apple would like you to know you should either hold it a different way or buy a case. From them. That sounds logical, right? Right. No, thanks. Also, introducing Rafe's new side project, oneleggedgoat.xxx. Enjoy.Subscribe: iTunes (MP3) | iTunes (320x180) | iTunes (640x360) | RSS (MP3) | RSS (320x180) | RSS (640x360)… Read more
The show title for today's episode of CNET's The 404 Podcast actually refers to two stories in the rundown. The first, of course, refers to the masses of complaints from early Apple iPhone 4 adopters. As if yesterday's heatstroke line nightmares weren't bad enough, some owners are experiencing disappearing signals when the steel bands antennas are covered by gripping the phone in use.
Ironically, the external antenna band was supposed to increase reception bars, but many feel jilted that Apple and Steve Jobs failed to mention the glaring design error during the keynote earlier this month. … Read more
Apple has finally acknowledged that the way you hold the iPhone 4 can hinder the device's cellular reception.
Complaints about weakening or disappearing signals when the iPhone 4 is gripped in a particular way--usually by touching two seams of the antenna band on the exterior of the phone simultaneously--began popping up late Wednesday night, and continued to appear Thursday.
While Internet commenters and bloggers spent most of the day trying to figure out if the problem was related to the phone's hardware or software, Apple released a statement late in the day to PC Magazine.
"Gripping any … Read more
Though the iPhone 4 is flying off store shelves, the just-released device is already gathering complaints from early buyers.
Apple's latest phone hit stores Thursday to lines of people--some who were waiting 6 hours to buy one. But almost as soon as the device arrived on the doorsteps of customers who placed early preorders came reports of reception problems, discolored spots on the screen, easily scratched exteriors, and issues with third-party accessory connections.