At a hearing on the impending DTV transition Tuesday, Senator Daniel Inouye, chairman of the Commerce Committee, warned that the loss of analog over-the-air TV reception, occurring just 29 days into a new presidential administration, might spell trouble for a country already beset by the financial crisis.
"While federal agencies and industry have stepped up their efforts, I continue to be concerned that they are not fully prepared for the flood of coupon requests and calls that we can expect just before and after the transition," said the senator, a Democrat from Hawaii. "As the current administration winds down, both agencies must remain vigilant so that the next administration does not inherit a communications crisis."
Referring to test of the DTV switchover conducted two weeks ago, Inouye wasn't encouraged. "As the recent test in Wilmington, North Carolina, demonstrated, even with a Herculean investment of time and resources that will be impossible to replicate throughout the rest of the country, consumers made thousands of phone calls seeking help with various aspects of the transition. On a national level, this may translate to millions of calls. Unless more is done, February 17, and 18, and 19, will be very long days indeed."… Read more