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Innovation

Micro-productivity: man vs. machine, divergence vs. convergence

According to a McKinsey & Company study of US economic activity, "Raising the productivity of employees whose jobs can't be automated is the next big performance challenge." The study argues that "as more companies come to specialize in core activities and outsource the rest, they have greater need for workers who can interact with co-workers, partners, and vendors," supported by highly personalized organizing and communication tools. 40 percent of labor activity, says McKinsey, comes not from making things or from traditional transactions but from what the consultancy calls the "Interaction Economy," which it … Read more

What if Starbucks were your filling station?

The common wisdom is that gas stations make almost no profit off the gas itself (the gas companies make a ton of profit, of course) and must have side businesses like garages and, above all, snack shops to turn a profit.

What if you were to turn that equation on its head and add a "filling station" to, say, a Starbucks? That's the intriguing possibility raised by an article on SFGate about Hyatt Hotels and Tesla Motors, the Google-founders-financed electric car start-up. (It's also been written up on CNET News.com.)

"Hyatt will install Tesla … Read more