Netflix is trying to locate the source of a series of glitches that some users of the company's streaming service are blaming on Microsoft's Silverlight video player.
Over the weekend, a steady stream of angry messages was posted to Netflix's blog. The complaints range from choppy video, to audio that doesn't sync with the picture, to grainy image quality.
The complaints began accumulating soon after the Web's largest video-rental service switched to Microsoft's Silverlight in November. The posts appear to have trickled in until last weekend, when a score of customers began reporting problems. … Read more