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United Airlines 'network outage' snarls air travel

United Airlines said this afternoon that it is recovering from widespread computer problems the caused air travel snafus around the county.

The airline blamed the problems on a "temporary network outage" that began shortly after 12 p.m. PT today. United apologized for the disruptions and said it's allowing customers to "cancel or rebook their itineraries without penalty" if they were affected.

The Federal Aviation Administration had issued a "ground stop" for United flights flying into United's biggest hubs -- Houston, Newark, and San Francisco -- according to a USA Today report. … Read more

Euro ISPs defend new fees as 'business class' Internet (Q&A)

ASPEN, Colo.--Luigi Gambardella is an amiable, effusive Italian businessman, who seems almost bemused that anyone would object to his proposal to give a United Nations body more authority over how national governments may or may not regulate the Internet.

Gambardella is chairman of the executive board of the European Telecommunications Network Operators, or ETNO, which submitted a proposal to a U.N. body in June that would establish the principle of sender-party-pays for Internet traffic. Not-so-coincidentally, a lot of Internet traffic is sent to Europe from the United States.

"We believe that this situation is putting at risk … Read more

European ISPs defend U.N. Internet tax

ASPEN, Colo.--European network providers today defended their proposal submitted to a United Nations body that would allow them to levy fees on content providers including Google, Facebook, Apple, and Netflix.

"We believe that this situation is putting at risk our capacity to invest," said Luigi Gambardella, chairman of the executive board of the European Telecommunications Network Operators, or ETNO. "We need to rethink together and to establish a new balance."

The idea was not exactly popular with representatives of the U.S. government and Verizon, who also spoke at the Technology Policy Institute's conference … Read more

Netflix captures 1 million members in U.K., Ireland

Netflix can now count 1 million subscribers in the United Kingdom and Ireland.

Membership ranks hit that number just seven months after the video service debuted in the two countries. Combined, that earned them a record for the fastest growth among all regions worldwide, according to Netflix.

Users are spending more time catching TV shows and movies online, says a YouGov survey commissioned by Netflix. A full 10 percent of people in the U.K. spend at least two hours each day watching their favorite shows via the Internet.

Comedy and drama are the top hits among Netflix members in … Read more

Facing 4-year prison term, Surfthechannel owner lashes out

Anton Vickerman wanted to make one final and lasting statement before going off to prison for copyright violations. It appears he won't get to even do that.

Vickerman, 38, was the operator of Surfthechannel.com, a Web site that provided links to unauthorized copies of TV shows and movies. A British court on Tuesday sentenced Vickerman to four years in prison. He is believed to be the first person in the United Kingdom to be incarcerated for linking to pirated material.

On the eve of going to prison, Vickerman decided to leave a message on Surfthechannel.com, but he … Read more

New Zealand court says FBI must disclose MegaUpload evidence

The lawyers for Kim DotCom and MegaUpload continue to rack up court victories in New Zealand.

One of the country's courts has ordered the United States to turn over evidence it says it has that proves DotCom committed criminal acts of piracy. The U.S. Attorney's office has accused DotCom, founder of the cloud-storage service, of operating MegaUpload as a criminal enterprise.

U.S. officials say that MegaUpload made over $175 million by enabling users to store pirated digital media, including movies, music, and software on the company's servers. They accuse him of encouraging the looting and … Read more

Amazon's Bezos donates $2.5M in support of same-sex marriage

Amazon is the latest tech company to come out in support of same-sex marriage. And judging from the size of founder and CEO Jeff Bezos' whopping $2.5 million donation to defend same-sex marriage in Washington State, there's no mistaking how the e-commerce magnate feels about the cause. This is the largest-ever publicly reported donation to a marriage campaign, according to the Associated Press.

Bezos announced Friday that he was making the donation with his wife MacKenzie to Washington United for Marriage, a group working to uphold the state's same-sex marriage law. Amazon spokesman Drew Herdener told the … Read more

FCC: ISPs 'better' on meeting advertised broadband speeds

The Federal Communications Commission's annual "state of the union" on ISP and broadband performance shows most Internet providers are offering speeds as advertised -- while others are offering Internet access at speeds that exceed consumer expectation.

On the whole, ISPs are reaching 96 percent of advertised speeds during peak hours, up by 9 percent on a year ago. Older technologies, such as DSL, are being outshone by more reliable cable and fiber service -- to the extent that fiber customers in particular are getting more than they actually pay for.

DSL remains high at the bottom of … Read more

How tech protects the world's busiest border crossing

SAN YSIDRO, Calif.--They were hidden in the gas tank -- 17 tightly-wrapped packages of marijuana weighing in at 38.44 pounds.

The car was nondescript, a green 1999 Mazda 626. The driver was a male 50-year-old Mexican national, a resident of Tijuana who had presumably been hoping to make it into California without being stopped.

Instead, the man got caught with the massive haul of pot, snared by U.S. Customs and Border Protection (CBP) officers here at the world's busiest border crossing using several tools in their arsenal -- some high-tech, some very low-tech -- to find … Read more

Ford's RUTH robot arm extends hand to North America

If you're driving around in a 2013 Ford Fusion and think to yourself, "My, but this seat is comfortable," there's a good chance you have RUTH the robot to thank.

Ford's Robotized Unit for Tactility and Haptics -- a modified consumer packaging arm that tests interiors for quality and comfort -- has crossed the Atlantic from Europe to bring her touchy-feely testing skills to North America.

The robot simulates human motor skills to measure parameters like roughness, hardness, and temperature on points such as the steering wheel, knobs, and armrests. RUTH has already been used for several years at the automaker's European Research Center in Aachen, Germany, to poke and prod European versions of the Focus and Fiesta.

RUTH 2.0, located at Ford's Product Development Center in Dearborn, Mich., measures seat comfort too. She has extended her six-jointed arm all over the seats of the 2013 Fusion, the first North American car headed to production that she's had a major hand (or arm, we should say) in testing. … Read more