Yahoo beats Google in customer satisfaction survey
Good news for Yahoo: a new survey finds that customers are more satisfied with Yahoo than the other search engines and portals.
According to the University of Michigan's American Customer Satisfaction Index, Yahoo's score in the index rose 3.9 percent over the past year to 79 while Google's score fell 3.7 percent to 78.
But it's hard to really get a read on things because the survey combines two different categories: search engines and portals. No question, Google by far leads the pack when it comes to search and it is not a portal. … Read more