In October 2011, I managed to annoy Michael Dell.
It was shortly after Steve Jobs died, and I sat with Dell for a 30-minute talk at the company's home in Round Rock, Texas. I was a reporter for Dow Jones at the time.
The interview had nearly ended, and Dell was on his way out the door when I asked the question, "Michael, is there anything you learned from Steve Jobs and his time at Apple that you can apply to Dell?"
He paused thoughtfully and then said that he'd met Jobs while in college and … Read more