General

Charging the Palm Pre

One of the first things that I attempted to do with my phone, knowing that they rarely come with a full battery, was fully charge it. That is also where I ran into my first difficulty. See, unlike my Centro, and all other phones before that I had owned, the recharging port was clearly covered in the Pre.

Consulting the accordion-style instructions

seemed to indicate that this was said cover. The problem I had with this is that when you first get the Pre out of the box, this cover is pretty tightly embedded into its nook. I had visions … Read more

Takes a licking?

I'm single so anything I own is mine and mine alone. This is great except it gets me in the mindset that if I break something (or even just rough it up) it's all on me. So I tend to be a little tough on my electronics whether consciously or un. But when someone hands you an expensive piece of technology for free, solely for the purpose of testing it out to see how you like it, you're going to want to be more gentle with it than you normally would.

Or so I thought.

I handed my Pre to someone yesterday and his first comment was "Wow, that's heavy!". (He's also an iPhone user and used to holding something not as substantial.) It was a turn-off for him but not for me. I like being able to grip the Pre without worrying that I'm going to break it. I haven't dropped the phone (yet) but I've been carrying both the iPhone and the Pre around together and the Pre feels more like a phone and less like a delicate piece of hardware that you need to baby. … Read more

The honeymoon isn't over, but I'm finding flaws in our relationship

WebOS update When I got the Palm Pre, it was loaded with WebOS 1.0.2, and the Updater app told me that 1.0.4 was available. I'm always very leery about firmware updates since you always hear stories about how someone bricked their device by doing a simple firmware update. All it takes is the update to glitch and the device won't know how to boot properly.

Either way, I updated the phone and it went very smoothly. There weren't any changes worth noting here, but being up to date sometimes has features you don'… Read more

Why the Palm Pre is NOT an iPhone Competitor

I'm seeing people comparing the Pre to the iPhone. Some are even calling it an iPhone Killer. Personally, I don't think they should even be compared. The iPhone is built for media: large storage compatibilities for music and video, apps for everything imaginable, and an all around fun interface. The Palm Pre, and every other Palm smartphone, is tailored to the business user.

The Pre's Synergy technology pulls your contacts and calendars from multiple sites and your desktop Outlook so that all your contacts and appointments are in one place.

With the Universal Search you can look something up and it will first search your phone, then it will offer to search Google and several other great sites! … Read more

Decisions, Decisions: Palm Pre or iPhone?

[An account of why--after months of planning to buy the new iPhone when it came out--I chose to purchase a Palm Pre just ten days after launch and two days before the reveal of the iPhone 3GS.]

Let me say up front that I don't have any investment in thinking of the Palm Pre as an "iPhone killer." I don't personally think it is (or needs to be), and I certainly don't gesture towards a " Palm Pre vs. iPhone" contest lightly. I understand this can be a sensitive subject.

That said, as an unsatisfied Blackberry Pearl user who had been off contract with Sprint for four months, my choice--as I came to see it--was between the iPhone 3GS and the Beta Palm Pre.

For the months leading up to the launch of the Palm Pre, I was certain (beyond all doubt) that I would buy the next iPhone when it came out this summer. I consider myself a Mac person: I love my Macbook Pro. I love my Nano. I even love iTunes. And, I'll admit it...I'm a total sucker for the Apple brand image and what I have come to associate with it: the user interfaces, the packaging, and perhaps most importantly, the fact that every Apple product I have purchased has worked for me without any grief. Until about a month ago, I was unwavering in my intent to purchase the new iPhone when it emerged.

And then I started reading about the Palm Pre. It really wasn't until Pre launch day that I started to doubt my imminent iPhone purchase. I had started following the buzz on PreCentral.com as I waited for information to trickle in on MacRumors.com about what I was sure would be my new iPhone.

However, by the time the disappointingly familiar iPhone 3GS was revealed at WWDC (say what you will...I was hoping for a much more exciting hardware upgrade), my interest in the Palm Pre's multitasking, notifications, and physical keyboard had grown quite a bit stronger--as had my interest in WebOS. Adding insult to injury, pricing monthly service at both AT&T and Sprint reminded me that iPhone users who want unlimited SMS and MMS are really not taken care of by AT&T: The SMS pricing seems excessive and MMS was not immediately available with the new iPhone.

My decision, therefore, began to seem less and less obvious. So I did what any temporarily cell-phone-obsessed person would do: I read as many comparison reviews (found this user review particularly helpful) as I could find and made a list of reasons to get/not get the Pre, which I posted to the forums so that I could get feedback from other users.

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In the Box

It is time to open up the box. Right away I am annoyed. I hate these packing peanuts. They stick to everything and are nowhere near as fun as bubble wrap. Also, not that plastic bubble wrap is all that good, but are these Styrofoam peanuts environmentally friendly at all? Unless they have made them biodegradable recently, it seems like they would not be. The other infuriating aspect is that because the peanuts are opaque, I am forced to dig through the whole box making sure there are not any other things in the box. Inevitably, peanuts end up in … Read more

Breaking up is hard to do

The Palm Pre that CNET shipped to me is actually my second Pre. This post explains my decision to buy it and make the switch to Sprint. The second Pre is currently in the possession of my less tech-obsessed partner, and I'll write about her experiences in a future post.

Why I left T-Mobile and signed up with Sprint.

Before I got the Palm Pre I had the T-Mobile Dash for a little over three years. The Dash was a fine first smartphone: good size, excellent keyboard, and fairly good screen considering the size. It came with Windows Mobile 5, an expansion slot, and, with a little hackery you could easily find instructions for on the internet, internet access for six dollars. There was also a fairly healthy developer community so I bought a few cheap applications that made life easier: calendar, tasks, password manager, and sms threading to name a few. … Read more

To Pre or Not to Pre

The chance to test drive the new Palm Pre seemed like a gift from the gods. On the same day I read about the opportunity, I was moments away from taking a hammer to my iPhone.

Now I love my iPhone but I was having issues with it that customer service didn't want to deal with so I was scouring the Internet for alternatives. Those issues have since been solved but I couldn't turn down the offer to see what the Palm Pre was all about. Given my penchant for changing cell phones more often than the Boston … Read more

Review With All Features Covered, Yeah Right! Until Now

A small and basic walkthrough of the features that come with the Palm Pre: Screen: When first booting the device up I was expecting a slightly fuzzy picture since my current device is a touch pro, to my surprise I saw a crystal clear image with a sharp crisp look. The 480X320 screen is just beautiful with support of 16 million colors. My first test that I had to put the device through was how it looked while in the sun, to my surprise (even at noon) the glare from the sun was reflected nicely by the screen and it was still very readable without a lot of strain or stress on the eyes. By the time I had tinkered with it for a little bit I noticed that the greases from my hands and sweat was making a glare when the sun hit it. That was a downer, a easy fix I found for this was to use the case that came with the device as a quick clean cloth.… Read more

Kudos and unboxing

Well, well, well, finally made it back, with the long anticipated wait for the arrival of the precious egg known as the Palm Pre. But before I jump into that, I need to address something, MY MANNERS, WHERE ARE MY MANNERS? Lord knows that my grandmother would flip over in her grave if I didn't stop and thank the powers that be who allowed all this to happen. My first kudos and thanks go out to Sprint, whom I've been a long time customer of, since 1998. We've been through the good the bad and the ugly, but you have always been fair to me and have always worked with me. When ever a problem popped up that I couldn't handle, you'd reduce my bill and change my plan so I could stay your loyal and always faithful customer. Thanks Sprint!

The next organization is Palm. Kudos and more kudos to you Palm for finally listening to me when I requested a larger screen so that people like me whose eyesight diminishes over time and who need the zoom feature to work, I mean, REALLY WORK!!! Hahaha, so thank you so much, Palm, for this beautiful egg you dropped on the planet. (I don't mean, at this point to do an "I told you so", BUT! if you had listened to me a few years ago when I called in about my idea of a bigger screen, you might have beat Mac's iPhone and YOU would have been the #1 phone on the planet. But that's neither here nor there now, cause we're getting ready to change all that.) Thank you so much Palm for finally stepping up to the plate and hitting this one out of the park. … Read more