iPhone

Scattered activation problems during iPhone launch

While it would certainly be wrong to call the issue widespread, some iPhone users have reported delays while trying to activate their new iPhone 3G S.

CNET's own David Martin tried to activate his iPhone today and had to call AT&T customer support. AT&T customer service reps couldn't explain what the problem was, but it surely has to do with the number of people trying to activate their phones all at once.

For some users, iTunes is reporting that it could take up to 48 hours to complete the activation process. From experience, I … Read more

Originally posted at Apple

By Jim Dalrymple

They're here: iPhone OS 3.0 and iPhone 3G S

roundup Apple has the world's attention once again as it delivers new versions of the iPhone and its operating system.

Smaller crowds line up for iPhone 3G S on first day The turnout is noticeably less frenzied and the activation problems that plagued last year's iPhone 3G launch appeared a thing of the past. (Posted in Apple by CNET News staff) June 19, 2009 11:30 AM PDT

364 days and counting to iPhone 4G If history is any indication, we have less than year to go before we see a new iPhone. Let the official countdown begin. (… Read more

Smaller crowds line up for iPhone 3G S on first day

SAN FRANCISCO--What a difference a year makes.

Apple released its third-generation iPhone Friday, but considerably smaller and quieter crowds came out for the smartphone's debut. It was a stark contrast to the frenzied first day sales of the original iPhone and last year's iPhone 3G. Friday's lines outside stores across the country were reportedly 100- to 200-people deep in some places, falling short of the lines that sometimes stretched for blocks in 2007 and 2008.

Also different this year was the activation process for new phones. Both Apple and AT&T's servers appeared to hold up much better this year, with many buyers Friday morning reporting quick, easy transactions. After just an hour, folks lining up outside Apple and AT&T stores in New York City, San Francisco, and Emeryville, Calif. were filing into the stores in an orderly manner, with no brawls breaking out over line-jumping or the headache-inducing activation problems of last year to be found.

The relatively lower turnout in the early morning wasn't really unexpected. Both Apple and AT&T offered a few more options for purchasing the 3G S this year that appeared to reduce the chaos--offering preordering and the ability to reserve iPhones for in-store pickup. Some customers who may have wanted a new phone are not yet eligible for an upgrade from AT&T unless they want to pay a hefty "early upgrade" fee, and for others, the 3G S isn't that much of an improvement over the 3G model released last year. … Read more

Buy an iPhone? No thanks, I'm going Nokia

NEW YORK--Collins Osei, who had bought an iPhone 3G last year, came to the AT&T store Friday not to buy the latest-generation iPhone 3G S, but instead he wanted to downgrade to a less expensive Nokia phone.

Osei said his decision to go back to a basic-feature phone was all about cost. The iPhone and its service plan are simply too expensive, he said. Osei, who is in the middle of his two-year contract with AT&T, had his iPhone 3G stolen recently. But he said replacing it with a new one would cost too much. Instead, he picked up a Nokia 2600 for a mere $43.

But Osei's decision didn't hinge just on the upfront cost of the phone. He also said he was tired of paying the additional $30 a month data charge that is mandatory with the iPhone.

"The iPhone plan was just too expensive," he said. "They made me pay $30 extra a month for data, and I don't really need the Internet on my phone. So I went back to a regular phone. And now I'm on a plan that costs $39.99 a month."

Osei might not be the only consumer out there turned off by the high cost of the iPhone service fee. Unlike previous iPhone launch days, there was no line of people this morning waiting outside the AT&T Time Square store hoping to get the latest iPhone 3G S. In fact, it looked like more customers were leaving the store empty-handed or with other devices than those leaving with new iPhones.… Read more

The iPhone 3G S arrives

Apple's newest iPhone went on sale Friday, and while there weren't the throngs of buyers lined up for blocks in all locations as was the case for the iPhone 3G a year ago, there was plenty of activity as the 7:00 a.m. sales start drew near in each time zone.

And the first buyers now have their hands on the iPhone 3G S.

CNET's Caroline McCarthy and Marguerite Reardon are reporting live from several retail locations in Manhattan and say that the crowds grew throughout the morning. When the store opened, Apple Store employees were … Read more

Live blog: iPhone 3G S launch day

The rolling rollout of the iPhone 3G S is under way. Apple's latest iPhone has been going on sale Friday at 7 a.m. local time in each time zone where it's available.

We've got a team of people covering the launch. In the East, CNET News' Caroline McCarthy and Marguerite Reardon are reporting live from Apple and AT&T stores in Manhattan. Out West, Erica Ogg, Josh Lowensohn, and James Martin are keeping tabs on iPhone sales in the San Francisco Bay Area.

Are people lining up the way they have for past iPhone launches? Is the phone everything they expected it to be? Does it really take just 10 to 15 minutes to get set up? Tune in and find out as the day goes along.… Read more

Is AT&T playing gatekeeper to the Wireless Web?

AT&T's decision to allow Major League Baseball fans to stream games live onto their iPhones while restricting video streaming using another video application has one advocacy group crying foul.

With the release of the 3.0 version of Apple's iPhone operating system this week, subscribers to a popular application from Major League Baseball called At Bat will now get the chance to stream live video feeds of baseball games directly to their iPhones or iPod Touches. The first game was streamed Thursday afternoon, featuring a match up between the Chicago Cubs and White Sox.

But unlike … Read more

Analyst expects 500,000 iPhones sold this weekend

Piper Jaffray's senior analyst Gene Munster thinks it's going to be a good weekend for Apple and AT&T as the companies begin the rollout of the iPhone 3G S on Friday.

Munster expects Apple will sell 500,000 iPhones this weekend, according to a research note sent to clients, reports Fortune. That's half as many phones as Apple sold when it launched the iPhone 3G, but Apple sold that phone in 21 countries on the first day. In comparison, the iPhone 3G S will be sold in only eight countries on its first day.

Still, … Read more

iPhone 3G S hits stores Friday: Will the crowds follow?

Despite the intense amount of interest in Apple's third-generation iPhone, this Friday's launch of the device may not bring out the hordes of Apple fans like it has in years past.

The first days that the original iPhone was on sale in June 2007 (and the iPhone 3G last July), lines at Apple and AT&T stores across the country snaked around city blocks, filled with both newbies and Apple's most loyal customers anxious to be the first to get their hands on the much-anticipated smartphones. Some of the most ardent iPhone devotees camped overnight to … Read more

AT&T loosens its iPhone 3G S upgrade policy

AT&T received harsh criticism from some customers who wanted to upgrade to the new iPhone 3G S but discovered they would not receive the best upgrade price. However, the company on Wednesday changed its tune.

Saying it has been "listening to their customers," AT&T is changing its policy to allow customers who are eligible for an upgrade in July, August, or September to upgrade starting on Thursday at what it calls the "best upgrade pricing." The upgrade eligibility tools won't reflect the change in policy until Thursday, the company said.

If … Read more