Verizon Wireless most reliable carrier, says J.D. Power
Verizon Wireless is once again the most reliable carrier throughout the U.S., according to a study out yesterday from J.D. Power and Associates.
Based on a customer survey, J.D. Power's "U.S. 2011 Wireless Network Quality Performance Study--Volume 2" ranked Verizon as the top carrier in the Northeast for the 14th time in a row. Compared with other carriers, Verizon saw the least number of customers complaining of dropped calls, transmission failures, initial connection issues, and delayed text messages.
Beyond the Northeast, Verizon grabbed the lead in the Mid-Atlantic, Southeast, Southwest, and Western regions … Read more