Consumer content

Netflix's video streaming service suffered a Christmas Eve outage on "many but not all devices" across the Americas, according to the company.

The outage continued into Christmas morning for some customers. The company tweeted on its Netflix US account at 8:45 a.m. PT today that the service was "back to normal streaming levels."

Netflix first started responding to tweets about disrupted service before 1 p.m. PT yesterday. About three hours later, Netflix offered an apology on its main Twitter account.

"We're sorry for the Christmas Eve outage. Terrible timing! Engineers … Read more

Filckr is offering three months of its Pro service for free as a "holiday gift" to new and existing members.

It's not a hugely expensive gift on an individual basis: the Pro service costs just about $25 per year, or a bit less than $2.10 a month (or about $45/year and about $1.88/month). But it gives users a nothing-to-lose chance to try Pro, which offers among other things unlimited uploads (of up to 50MB per photo), unlimited viewing of one's entire uploaded library, the ability to download one's original high-rez photos, and ad-free viewing of Flickr.… Read more

Instagram and its owner Facebook really stepped into it this week. A new terms of service update set to go into effect on January 16 would have given Instagram the right to sell users' photos or use them in ads.

As you might expect, the prospect of Instagram running rampant with photos didn't sit well with its 100 million users. The interest in escaping Instagram grew, with nearly 6,000 readers sharing over Facebook CNET's instructions for backing up and deleting their Instagram accounts.

It took a little while, but Instagram finally coughed out an apology and backtracked … Read more

Dish was recently given a thumbs up by the FCC to build its own LTE network, but the company is up against some stiff obstacles along the way.

Last week, the Federal Communications Commission granted Dish's request to allow it to use 40 MHz of spectrum in the 2 GHz band to create a 4G LTE network. At the time, the FCC indicated that some restrictions would apply, though it didn't reveal the specifics... until now.

The satellite TV provider must finish 40 percent of its LTE network within the next four years, and 70 percent within seven … Read more

Facebook has been quietly testing a new Timeline design, the company has confirmed.

The world's largest social network yesterday confirmed to ABC News that it's testing a new Timeline design "with a small percentage of people." The move, the spokesperson told ABC News, is to "make navigating Timeline even easier."

According to ABC News, which tested out the new Timeline, the design includes a tabbed look, allowing users to switch between friends, photos, and a person's About page. In addition, Facebook's current method of displaying Timeline updates by placing them in two … Read more

Google Maps users looking to get more out of the app can grab some free advice from Google itself.

A new page dubbed "10 ways to make your Google Maps for iPhone experience even better" reveals several handy features that you may not know existed.

Tip 1: To place a pin on a map, press down and hold any location. The pin reveals the specific address and displays an info sheet with an option to share that location.

Tip 2: To access Street View, press and hold any location on the map and then tap on the info … Read more

People who want to convert their physical DVDs to an online digital format can now do so via Best Buy, and without leaving home.

Now available as a beta program, Best Buy's CinemaNow service promises to convert your discs into an UltraViolet format that you can store and watch online. UltraViolet is a system that lets you house your movies and TV shows in the cloud and then access them from an Internet-enabled device.

To use Best Buy's CinemaNow service, you have to create an account and then download the CinemaNow Player for your PC or Mac. Choosing … Read more

Hulu CEO Jason Kilar has asked his corporate overlords for twice as much cash as last year to fund the company's growth strategy, a new report claims.

Kilar has petitioned Hulu owners Walt Disney, Comcast, and News Corp. for $200 million for 2013 to be used for acquiring more programming and expanding the company's reach around the world, the Wall Street Journal is reporting today, citing people who claim to have knowledge of the talks. Last year, Kilar asked for about half of that figure.

According to the Journal's sources, a decision hasn't been made yet … Read more

Apple's use of HTTPS for its App Store isn't winning it any friends from the Chinese government.

The company seems to have recently turned on the more secure protocol for its App Store. Before that switch, censors in China could block Chinese users from searching for certain types of apps, such as VPN software, according to Greatfire.org, which monitors Chinese Internet censorship.

Searching for such apps would cause the actual connection to reset, meaning users in China couldn't download them even if they were available in the Chinese App Store.

But now with the more secure … Read more