If you're having problems loading specific Web pages, tap the Settings button on your iPhone, then access the Safari section. Here you'll find several options that can help resolve page loading issues:Clear Cache, Cookies Try these options first. Safari for the iPhone doesn't have a very aggressive caching mechanism, but sometimes clearing it can trigger stubborn pages to load. Cookies can also become problematic. Delete them and re-try loading the page(s). Plug-ins Disabling plug-ins is a tactic that has proven useful for problems loading pages in the Windows and Mac OS X versions of Safari. … Read more
Several users have reported problems synchronizing data in Outlook 2003 and 2007 with the iPhone -- particularly calendar information. The problem can generally be resolved by one of the following:
1. Make sure that the iTunes sync add-in is enabled in Outlook, as described in Knowledge Base document #305845.
2. If data still will not synchronize, export your Outlook calendar (or other data that is failing to sync) as a .pst file by going to the File menu, selecting Import and Export..., choosing Export to a file then following the steps to save as .pst. This will provide a backup … Read more
Excessive heat and compact digital devices aren't strangers to each other; PDAs, cell phones and other portables often dissipate significant amounts of heat from their exteriors, sometimes causing discomfort for the handler.
The iPhone is no exception, with a number of users reporting uncomfortable heat generated by the device under some circumstances. More disconcerting, however, are reports that if the unit gets too hot, erratic behavior can ensue and the potential for component damage surfaces.
We've analyzed a series of reader reports and inferred the following:
When the iPhone gets extremely hotWhile charging When being used while … Read more
A number of readers have reported an issue where the iPhone generates echoing and background noise on the receiving end of phone calls. Most users reporting this problem describe a situation where "everyone can hear themselves in the background."
Interestingly, the receiving end echo can sometimes be resolved by using the included headset mic, but may result in a situation where the iPhone user instead hears an echo.
Note that this issue has been extant with other phones as well, generally attributed to an issue with the carrier (AT&T in this case) rather than the device. … Read more
As noted by Paul Burd, .Mac e-mail aliases do not function properly on the iPhone.
"If you use aliases with your .Mac account, and you have an iPhone, be careful who you reply to. An email sent to your .Mac alias can be received just fine on your iPhone, but if you reply from your iPhone, your REAL .Mac address will be used. The iPhone canâ??t send from your alias, like your desktop app can."
We previously reported on an issue where iTunes fails to properly synchronize contacts with the iPhone, hanging repeatedly at the "Syncing contacts" phase. We've now identified a potential fix for this issue, as it occurs under Mac OS X. Navigate to the directory: ~/Library/Application Support (this is the Library folder inside your user directory folder) and delete the following folders:iSync SyncServices
Note that according to Apple, deletion of the SyncServices folder can result in duplicate contacts in Address Book or appointments in iCal and data loss in Address Book or iCal. However, it's the … Read more
We previously reported that a tiny handful of iPhones shipped without SIM cards, while significantly more units have generated the error message "No SIM card," preventing proper activation though SIM cards are physically present.
The latter issue may, in some cases (as noted), be caused by an improperly seated. For these instances, Apple's iPhone manual states:
"Try re-seating the SIM by pushing an unfolded paper clip into the small hole on the top of the device to open the SIM tray."
iPhone Atlas reader Esteban Martinez had success with re-seating his SIM card, though the … Read more
Here's a little lapse in functionality we just discovered on our iPhone that's also documented in Apple Knowledge Base article #305711: EDGE data access is not available while you're talking on the phone. This is standard among most EDGE-enabled phones, but it means that putting a conversation on hold while you're looking up a place to eat -- as demonstrated so nicely by Steve Jobs and Phil Schiller during the iPhone's introduction -- is only possible when connected to a Wi-Fi network.
Yesterday we noted significant issues with activating iPhones on the AT&T network and Appleâ??s authorization scheme through iTunes. While the vast majority of users experienced quick activation, some are still receiving the message "Your Activation Requires Additional Time to Complete," and not receiving successful notices; now almost two days after the device's initial release.
Disconnect temporarily Disconnecting the iPhone from the host system, waiting about a minute, then reconnecting the iPhone can re-trigger the activation process and result in successful activation. This may need to be done several times.
iPhone Atlas reader Larry … Read more