zappos

Amazon laces up Zappos buy

Amazon's acquisition of shoes-and-more retailer Zappos is complete, the e-commerce giant said in a release Monday. The company in July had announced its intent to make the purchase, for about $850 million in cash and stock.

Zappos, which made a name for itself based on outside-the-box customer service principles, will stay independent from the Amazon.com brand and will continue to operate out of its Las Vegas headquarters.

Numbers released by J.P. Morgan Research in conjunction with the acquisition announcement predict that Zappos will post moderate, single-digit growth for the 2009 fiscal year after raking in $635 million … Read more

CNET News Daily Podcast: Why Amazon really bought Zappos

Today we talk acquisitions. Between the confirmation of Yahoo's acquisition of Xoopit, and Amazon's Wednesday surprise acquisition of online retailer Zappos it's been a busy week. We also get CNET Reporter Caroline McCarthy on the phone to talk about what it means for both Amazon and Zappos, as well as their respective customers.

Listen now: Download today's podcast

Today's stories:

Amazon to snap up Zappos

Yahoo confirms it's scooping up Xoopit

Microsoft finalizes Windows 7

Intel appeals massive antitrust fine

eBay earnings drop but beat estimates

Apple releases new Final Cut Studio

Spacewalk cut short by spacesuit CO2 buildupRead more

BOL 1025: Amazon's new kicks

Zappos has been acquired by Amazon, meaning Amazon will have even more shoes to sell, but also a new corporate culture to integrate with. Windows 7 gets released to manufacturing, meaning it's on its way to you. And Microsoft and UBIsoft are getting into the movie business. Is that a good thing?

Subscribe now: iTunes (audio) | iTunes (video) | RSS (audio) | RSS (video) EPISODE 1025 Amazon to acquire retailer Zappos http://news.cnet.com/8301-1023_3-10293262-93.html

Windows 7 Has Been Released to Manufacturing http://windowsteamblog.com/blogs/windows7/archive/2009/07/22/windows-7-has-been-released-to-manufacturing.aspx

Fiber to the home deployments will grow 30% CAGR to 130M installed by 2013 http://www.earthtimes.org/articles/show/fiber-to-the-home-deployments-to-grow-more,902195.shtml

Open Source gets it's own lobbying organization http://arstechnica.com/open-source/news/2009/07/new-advocacy-group-pushes-oss-for-the-usa.ars

ATandT activates 2.4 million iPhones; Second quarter tops estimates http://blogs.zdnet.com/BTL/?p=21579

Microsoft and Ubisoft get into the film business http://www.latimes.com/business/la-fi-ct-videogames23-2009jul23,0,5232624.story

Instant search comes to Splashtop http://news.cnet.com/8301-17938_105-10293479-1.html

Major League Baseball Beans Jon Stewart, and Obama's Pitch Vanishes http://mediamemo.allthingsd.com/20090722/major-league-baseball-beans-jon-stewart-and-obamas-pitch-vanishes/

Artificial brain '10 years away' http://news.bbc.co.uk/2/hi/technology/8164060.stm

Camaro Transformers Edition http://www.autoweek.com/article/20090722/CARNEWS/907229993

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Amazon to snap up Zappos

Whoa. This was unexpected: Amazon has agreed to a stock takeover of Zappos.com, a Las Vegas-based online retailer that has become famous for its unusual corporate culture.

While Zappos started out selling only shoes, it has since expanded to other products.

"This morning, our board approved and we signed what's known as a 'definitive agreement,' in which all of the existing shareholders and investors of Zappos (there are over 100) will be exchanging their Zappos stock for Amazon stock," a memo posted to Zappos by CEO Tony Hsieh read. "Once the exchange is done, Amazon … Read more

Is your brand vulnerable?

Social media strategist Shannon Paul, who works with the NHL Detroit Red Wings, said many good things on a SXSW panel this Sunday, but the one thing that stuck with me most was her assertion that brands need to become more “human” in order to connect with their audiences. She wasn’t referring to personifying a brand through a human face (be it an average employee or a charismatic leader), but rather to exhibiting ‘branded’ behavior that is truly human. What does that mean? What is the most human trait of all human traits? Shannon Paul posits it’s vulnerability.… Read more

Zappos CEO's shoes need a little more kick

AUSTIN, Texas--In the dot-com world, Tony Hsieh's story is pretty much canon.

We know he got his entrepreneurial start running a pizza delivery business in college, and eventually went on to co-found LinkExchange and sell it to Microsoft for $265 million.

Then, after founding a venture firm that invested in shoe retail start-up Zappos.com, he took over the helm of the company and has been there ever since. Now nearly 10 years old, Zappos has become renowned among the digerati for its heavy investment in top-notch customer service, quirky company culture, and use of Twitter to promote corporate … Read more

Twitter as a brand-builder: Three examples

Twitter is not yet completely mainstream, but several mainstream companies are using the service to communicate with customers and potential customers. Some use it to advertise products, while others use Twitter to field customer complaints.

I looked at how several companies are using Twitter, and have a few guidelines that brand managers can apply to make the nanoblog service work for them. It appears that there are some actions that companies simply must engage in if they want to take advantage of Twitter as a marketing service.

Starbucks: It's about the people Companies are not people. Consumers, for the … Read more

Class action suit means Facebook's Beacon just won't go away

A class action lawsuit filed earlier this week targets Facebook and eight of the participants in Beacon, its ill-fated advertising product that shared information about third-party site activity with the social network. The set of 20 plaintiffs, mostly residents of Texas, filed the suit in the U.S. District Court for the Northern District of California on Tuesday. Named as defendants are Facebook, as well as current or former Beacon participants Blockbuster, Fandango (owned by Comcast), Overstock.com, STA Travel, Zappos, Hotwire (owned by IAC/InterActiveCorp), and GameFly.

A Facebook representative told CNET News on Thursday that the company had … Read more

Zappos tries computers on for size

As I made the usual morning slog through my in-box Monday, I was about to skip past a news release touting a back-to-school promotion for Live Search Cashback, when I noticed one of the featured deals was on a ThinkPad tablet PC from electronic shoe retailer Zappos.com.

Thinking for sure it was a typo, I went to harass the person who sent me the release. The funny thing is, it really is Zappos selling that tablet computer. I missed it when Zappos expanded from high heels to high tech.

While the departure sounds strange, Zappos certainly wouldn't be … Read more

Zappos tries robots on for size

Zappos.com, the online retailer with free shipping both ways, has hired little orange robots to carry your shoes.

Actually, the company, which now sells more than just shoes, has just finished outfitting it's Kentucky warehouse with a robotic army to help fill orders, the company supplying the system announced Tuesday.

The Kiva Mobile Fulfillment System from Massachusetts-based Kiva Systems, is basically a team of autonomous, stout, orange robots that sort, store, and move inventory in warehouses. The robots essentially bring the assembly line to the warehouse worker to fill orders more quickly.

Instead of having people walking around … Read more