A few weeks ago, I wrote a column for a different publication about a small, yet well-known company. In that article, I discussed why it's wrong on so many fronts and lacks many of the attributes we should expect from a well-run tech organization: solid products, strong management, and cost competitiveness. Unfortunately, this particular company lacked all three.
About two hours after I wrote the column, I received an email from the company's PR team asking me to discuss my beliefs with its co-founder. After telling him that he has left the company in bad hands and he needs to turn things around as soon as possible, or else become a guaranteed failure, he understood where I was coming from and told his attack dogs to back off.
And although I haven't heard anything from the company since, it had me thinking: why does the truth hurt so much?
Of course, the answer quickly came: it isn't the truth that really hurts these companies, it's the fact that someone is willing to say it.… Read more