Updated at 5:20 p.m. with comment from JetBlue
"The filthy, lying, money-grubbing whores we call...the airline industry."
Now that's a headline.
Bill Baker, a technology publicist from Connecticut, was not about to mince words after JetBlue left him stranded by canceling his return flight from Portland, Ore.
"I wrote that when I was especially angry," said Baker, still seething one week later when we spoke. "I'm still pretty postal about it."
Here's the Reader's Digest version of what happened.
On July 23, Baker's red-eye to New … Read more