yelp

Yelp gives business owners a public voice

In response to criticism that small business were largely powerless against negative reviews on Yelp, the community reviews site has rolled out a feature that allows business owners to respond to reviews of their establishments, whether good or bad.

Yelp CEO Jeremy Stoppelman wrote in a company blog Thursday that the free feature was rolled out Wednesday:

Last night we rolled out a highly anticipated feature that allows business owners to publicly comment on their reviews. Already we've seen a number of sharp-eyed businesses make good use of this new functionality to provide additional context around specific reviews for … Read more

Yelp for iPhone 2.0: First Look

Still holding back on downloading Yelp for the iPhone and iPod Touch? Refrain no longer. Version 2.0 adds two significant features that put the mobile version of the online rating service back on the map--activity feeds and two ways to submit modified ratings and reviews. Still, Yelp 2.0 is not without at least one very large hole. Find out where it scores and where it misses the mark in this First Look video.

New Yelp for iPhone lets you (sort of) write reviews

I was lukewarm about Yelp's initial iPhone application, but some new features stitched into Yelp for iPhone 2.0 (and iPod Touch) this week are beginning to stoke my affections.

High on the list of Yelpers' demands was being able to write a review from the iPhone. In addition to any technical impediment Yelp may have experienced here is the fact that typing long missives, praises, and rants on the iPhone's virtual keyboard just plain stinks. To work around this, Yelp now gives you two ways to review a business. The first is through a Quick Tip, where … Read more

Buzz Out Loud 950: Hackers brave bats and dragons

AT&T had an outage yesterday morning in the bay area due to fiber-optical cables being cut. This didn't just affect landlines, but cell phones as well. Rafe describes the dangers hackers would face in trying to cut those cables. We also estimate the distance to New York as 12 worms, and give a plus-five Holy Avenger sword salute to Dave Arneson.

Listen now: Download today's podcast EPISODE 950

AT&T was vandalized in the Bay Area? http://www.att.com/gen/press-room?pid=4800&cdvn=news&newsarticleid=26715

AT&T uses Twitter … Read more

The 404 318: Where we feast on cupcakes and golden oreos

Caroline McCarthy and Tim Geisenheimer join The 404 today, while Jeff pretends to celebrate the Passover with his family. The ace reporter brings in cupcakes made with bacon cream-cheese frosting and beer. Sounds incredibly healthy. Here's the recipe.

On today's show, we cover the news that Yelp is finally letting businesses respond to negative reviews that users write. Did you know that The 404 has a Yelp page? Wilson discovers that you can actually write reviews for almost anything, including homeless people. In the same vein, feel free to write Yelp reviews for your favorite 404 hosts.

In more outrageous news today, PETA is holding an animal protest rally in World of Warcraft. WoW players are slaughtering baby seals in the "Howling Fjord." We think PETA should spend its time trying to stop Tim from killing baby seals on the weekends, rather than virtual seals. Also, a man in Texas got stabbed for farting in the room with his buddies. This happens on a daily basis in Wilson's office. More from Texas: a state legislator says that Asian American names are too confusing. And South of the border, Mexican drug dealers are sending blatant death threats on YouTube.

Thanks for sending in your survival stories. Keep them coming. E-mail them or call us at the usual number. And be sure to RSVP for the upcoming 404 meetup on April 16 next week. Here's the link. Jennifer Love Hewitt and Megan Fox will be there! (Not really, but Natali Del Conte will be.)

EPISODE 318 Download today's podcast Subscribe in iTunes Subscribe in RSSRead more

Yelp: Businesses may publicly respond to reviews

Next week, Yelp is set to roll out a new feature that will allow business owners to respond to user reviews--both good and bad--of their establishments.

In an e-mail sent out to the service's "Elite users," one of Yelp's local community managers Don Bourassa said the service is being set up to give business owners a way to provide constructive feedback in a public forum, as the current system requires businesses to correspond with users through private messages.

"The goal is for all comments to be pleasant and useful," Bourassa said. "For example, … Read more

Yelp to release new iPhone app

A full five percent of reviews site Yelp's traffic comes from its downloadable iPhone app, the company said Thursday. In response, it's revamping the iPhone app, originally launched last year, to add new features that place a fresh emphasis on location awareness. The new download will be available in the iTunes App Store in a few days.

The most significant upgrades are the ability to post 140-character (read: Twitter-length) "quick tips" from the iPhone, a wholly new feature, which other members can give a Digg-like thumbs-up to. Popular ones may eventually be displayed on that business' … Read more

MySpace goes after Yelp with Citysearch partnership

MySpace started off as a hub for indie bands to connect with their fans. Now, with a new partnership with the IAC/InterActiveCorp-owned Citysearch, it's hoping to do the same for the likes of bars, clubs, and restaurants.

Called "MySpace Local," the new section on the News Corp.-owned MySpace will be rooted in existing listings from Citysearch (restricted to major U.S. cities) that are souped up with social features like the ones that you might see on a band or celebrity's MySpace page (photos, videos, comments, and the like). It's launching with just &… Read more

Know your neighborhood: Thirteen sites

Whether you're moving to a new place or you just want to be more familiar with your surroundings, there are a variety of sites on the Web that fill you in on everything from restaurants to businesses to apartments in your area.

Find some businesses

BooRah If you're only looking for restaurants, BooRah is for you. The site features information on how to get to a restaurant, but really shines when you read through the informative reviews from users and consider the "similar restaurant" tab, which features a listing of local eateries that are similar to … Read more

Gmail previews links to Yelp, Flickr, YouTube

Gmail has four new items in its labs section, all of which enhance the links people have included in their messages. You're now able to flip on support for Yelp, Flickr, Picasa Web albums, and YouTube. Doing so will turn a link from one of those sites into a full-quality preview of the content you'd find on that site.

For instance, if someone has included a YouTube link, it simply shows up at the bottom of a message, just as if they had included it as an attachment. (You are less likely to get Rickrolled, that way.) The … Read more