This morning, Tim Cook represented Apple in taking responsibility for the inauspicious beginning of Apple's new iOS 6 Maps. He said that "we," Apple, are "extremely sorry" for not "delivering the best experience possible" to customers. He offered alternatives, including Google Maps, so that customers wouldn't suffer as much while Apple is "working non-stop" to offer a Maps app that lives up to "an incredibly high standard."
He expresses an appropriate level of contrition and hope, going from speaking of extreme sorriness for inflicting Maps on the users … Read more
Apple CEO Tim Cook took the most drastic step yet to address the growing furor over the company's beleaguered map application, saying he was "extremely sorry" for the frustration felt by customers and vowing to improve the program.
An apology from Apple is a rare thing, but the company has said sorry from time to time, including the "Antennagate" troubles two years ago with the iPhone … Read more
Leaked from today's 404 episode:
- Ho-hum. The iPhone 5 isn't going to wow anyone
- Don't kid your selves, Apple's dock connector change is awful
- Planning for winter: the worst accessory for your new iPhone
- "Tupac hologram" maker Digital Domain files for bankruptcy
Bathroom break video: 770 pounds of eggs spill onto the road in China, gets looted… Read more
SAN FRANCISCO--As Apple CEO Tim Cook took the stage for his company's iPhone 5 media event yesterday, a group of hard-core Apple users a block away settled in to find out exactly what the new device had to offer.
With no less than nine Macs and eight iPhones in evidence, these ten people could easily be mistaken for a standard bunch of fanboys (and girls) eager to get their first official information about the iPhone 5. But they were hardly a normal group. This was much of the brain trust at Incase, one of the world's largest makers … Read more
Apple failed to spring many surprises on fans today.
In the past, Apple was one of the most security conscious companies in Silicon Valley. Company managers protected the content of upcoming media events as if they were guarding state secrets. If leaks occurred, they were rare and feathers in the caps of the reporters who bagged them.
Today, all sorts of blogs can boast that they scooped the Apple event. Go down the list of Apple's new products or services and nearly all leaked out weeks or months ago.
Apple's iPhone 5 launch with new iPods and an iTunes overhaul highlights the new era at the company that revolves around incremental updates, design prowess, and control of an entire user experience. But something is missing: the Steve Jobs reality distortion field.
Jobs' showmanship was brilliant. He could take an incremental update -- or a feature that has been seen somewhere else before -- and make you think it was brilliant, amazing, and beautiful. I knew it was a game, but it was one I played willingly. I'm going through Apple keynote withdrawal.
Now I'm beginning to … Read more
Apple take note. An Intel executive says everything is going the way of touch.
"Intel has put its money where its conviction is" and invested heavily in touch screens, Rob DeLine, director of Ultrabook product marketing at Intel, said in an interview.
DeLine pointed out that although there are plenty of touch screens that are 10 inches and smaller avaialable, that isn't the case for larger sizes.
The larger-screen ecosystem "really didn't exist," he said. "The ecosystem for 10-inch and below for tablets is pretty mature. So, we've made investments to ensure … Read more