AT&T has been working hard to improve its customer service and purchase experience. And it looks like the hard work is paying off.
On Thursday, J.D. Power announced that AT&T took the top position in its consumer purchase experience poll. And in early August, J.D. Power also named the company tops in solving customers' problems.
In the consumer purchase poll, AT&T scored high both in the experience of buying a phone and mobile service in its retail locations as well as online. Two years ago, AT&T ranked last with respect … Read more