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August 10, 2009 1:30 PM PDT

Windows 7: 64-bit to go prime time

by Dong Ngo
  • 209 comments

Windows 7 64-bit will soon take over desktop computers.

(Credit: Dong Ngo/CNET)

Consumers have had the option of 64-bit Windows computing since the release of Windows XP Professional x64 Edition in May 2005, four years after the release of Windows XP 32-bit. At the end of 2006, Windows Vista 32-bit and 64-bit versions were released simultaneously. Yet chances are you're currently using a machine that runs the 32-bit version of Windows.

This is about to change. Windows 64-bit has started to gain a significant foothold in the past two years as more systems ship with 3GB or more of memory. However, with Windows 7, 64-bit computing is likely to become even more common.

What's the difference between 32-bit and 64-bit computing? In a nutshell, the numbers refer to the amount of bits a computer can process in one computation. They also translate into the amount of random access memory (RAM) a computer can address. A 32-bit Windows computer can address a maximum of 4GB of RAM, while a 64-bit Windows machine can address up to 128GB and even more (64-bit applications can address theoretically up to 16 billion gigabytes of memory). So the higher number of bit means better computing, both in terms of precision and capability.

Despite the potential, the transition to the new platform has been slow. This is because of the high price of RAM and the lack of device drivers and 64-bit software applications. (Drivers are a special type of software that make hardware components work with the operating system. Without the sound driver, for example, your computer wouldn't be able to play music.)

Back when Windows Vista was released, 2GB of RAM, which is the recommended amount to make Vista run properly, could easily cost a couple hundred dollars. (This is one of the reasons Vista failed so badly as a new OS release.) There was virtually no 64-bit application then, either, other than a few game demos, and most hardware vendors didn't provide the 64-bit version of the drivers. Apart from this, 32-bit computers have been able to satisfy most of our daily computing needs.

... Read more
Originally posted at Crave

April 28, 2009 5:04 PM PDT

Game Booster pumps up your system

by Dong Ngo
  • 4 comments

(Credit: Screenshot by Dong Ngo/CNET)

Normally, I am very skeptical of software that claims to make your computer faster or increase the speed of your connection to the Internet. I've never seen any of them actually deliver.

So when I came across Game Booster, released by IObit on Monday, I thought, "Ah! Another useless piece of junk. It won't boost anything!" Curiosity made me try it anyway. And I have to admit that I was wrong, though not entirely.

First off, the app works. It improve your games' performance by turning off other software and services that would otherwise run in the background the whole time. This helps free up the system resources, making them available for the game you are about to play.

The application is very simple. Once launched, it gives you a list of services running and software running in the background that it deems unnecessary for gaming. There's also a big button labeled "Switch to Gaming Mode." Pressing this button will stop everything on the list, making the system even more ready for the real action.

Once you are done with the gaming, you can click on the same button--now labeled "Back to Normal Mode"--and Game Booster will restart all the services it stopped earlier to bring the computer back to normal operating status.

... Read more
Originally posted at Crave
September 8, 2008 3:38 PM PDT

HP laptop claims to break 24-hour battery life barrier

by Dong Ngo
  • 7 comments

This is an HP laptop similar to the one that offers 24-hour battery life.

(Credit: Hewlett-Packard)

Hewlett-Packard says it has achieved a mobile-computing milestone by getting the HP EliteBook 6930p to operate continuously for 24 hours on a single battery charge. The laptop used in the test is, however, rather different from those consumers would pick up at the store, at least for now.

The machine's equipped with high-end components including Intel solid-state hard drives (SSDs), a mercury-free LED display, and an optional ultra-capacity battery.

The cream-of-the-crop components played a crucial role in making the 24-hour battery life possible. HP says the Illumi-Lite LED display, by itself, boosts battery run time by up to four hours compared with traditional LCD displays, and the Intel SSD provides up to a 7 percent increase in battery life compared with traditional hard drives.

In addition to helping achieve outstanding battery life, Intel's SSDs provide greater durability and reliability as well as faster system responsiveness. HP claims its benchmarks show overall performance boosts of up to 57 percent on industry benchmarks, and data transfer rates almost six times faster than traditional hard disks.

While these numbers and the claimed battery life haven't been confirmed by CNET Labs' independent tests, they'd better be true as the components used in the test unit can easily dig a big hole in your wallet. Take the new SSDs, for example. They cost about 6 to 10 times more than regular hard drives.

Starting in October, you'll be able to purchase an HP EliteBook with the new Intel high-performance SSDs, if you can afford it, as HP is one of Intel's partners for its launch of the new Intel X25-M and X18-M Mainstream SATA SSDs.

Originally posted at Crave
August 6, 2008 11:25 AM PDT

Just what's so 'dynamic' about contrast ratio anyway?

by Eric Franklin
  • 2 comments

We test monitor contrast ratio in a secret, undisclosed location.

(Credit: Eric Franklin/CNET Networks)

Vendors want to sell you stuff! There, it's finally been said. Don't believe me? Well, you wouldn't be the first, but thankfully, I have evidence.

Within the last year I've seen a new spec, called dynamic contrast ratio (DCR), tossed around for computer displays. If you didn't know before, contrast ratio is simply the difference between the darkest blacks and the brightest whites a given display can produce.

Typically, computer displays have a contrast ratio of about 1000:1. However with DCR, you'll see numbers like 4000:1, 10,000:1, and higher. Basically, it's just a way for Company A to proclaim, "Don't buy Company B's monitor because it has a much lower DCR than our monitor." Since more and more vendors have been pushing this, I want to delve further into how they're getting these numbers. I also covered this topic in less detail (but with a sexy voice thrown in) in episode 2 of the Inside CNET Labs podcast.

Before a monitor is released to the public it goes through a bunch of testing in the vendor's own lab. These tests produce the specs that the vendor will then publish with the release. Specs like maximum brightness, pixel pitch, pixel response time, contrast ratio, and dynamic contrast ratio are all determined in the vendor's own lab.

When testing normal contrast ratio, vendors use a device that measures light to determine how much light is emanating from a display while it's showing both a completely black and a completely white screen. They then take each number, do a bit of math, and come up with the contrast ratio.

... Read more
July 18, 2008 4:36 PM PDT

eSATA comes to a pocket-size external hard drive

by Dong Ngo
  • 1 comment

The eSATA Mercury is equipped with a Hitachi internal hard drive that spins at 7200rpm.

(Credit: Dong Ngo/CNET Networks)

I asked for it a few blogs ago and now I've got it: the first pocket-size external hard drive that features an eSATA connection, the eSATA OWC Mercury On-The-Go. eSATA is the external interface for SATA, currently the most popular interface for internal hard drives.

A while ago, OWC introduced the world's largest small external had drive and has now become the first vendor to put eSATA on a compact external hard drive. The eSATA OWC Mercury On-The-Go also supports USB 2.0 and features a 320GB internal hard drive from Hitachi that spins at 7200rpm (as opposed to the 5400rpms in most external hard drives of this physical size). It is also the largest in capacity among high-speed, compact external hard drives.

The new OWC comes with an eSATA and a USB 2.0 connection.

(Credit: Dong Ngo/CNET Networks)

The drive is bus-powered when used with the USB 2.0 connection and requires the included adapter for the eSATA connection. This is because by nature, the eSATA connection doesn't (yet) support drawing juice from the computer to feed the external drive.

The eSATA OWC Mercury costs $250. You can get a USB 2.0-only version for less, or the triple FireWire 800, FireWire 400, and USB2.0 version if you're willing to pay little more money.

Originally posted at Crave
July 16, 2008 10:57 AM PDT

My breakfast, lunch and dinner (times two) with the iPhone 3G

by Eric Franklin
  • 4 comments

Our MP3 player testing tool in action

(Credit: Eric Franklin)

So last Friday (7/11, "iPhone day") I'm getting ready to do some performance testing on the iPhone 3G. Well, if by "getting ready" I mean stealing pizza and pop (hey, I'm from Chicago) from the poor saps--I mean fellow CNETers that were in the office since 4 a.m. that day to cover the second coming of the Second Coming. Don't hate. This is how I roll at CNET, and my colleagues respect me for it. I mean, why else would they suggest I do First Look videos like this?

Anyway, my plan was to use the testing tool you see pictured here to test the battery life of the phone while it's first playing audio and then while playing video. This is an in-house developed testing tool that allows for the unattended drain and subsequent recharge of an MP3 player's battery. I need only be present to start the test initially and then again after the recharge (more on this tool in a future post). I figure with the 3G I can get at least one run of each the audio and video drains in over the weekend and since the first-gen iPhone lasted over 25 hours last year with the audio battery drain, I'm thinking I can get the 3G tested within one, maybe two trips to CNET the whole weekend.

Mr. Kent German, however, would see things differently. Kent usually does the talk time tests himself, and at about 3 p.m. that day he says that this test is the highest priority and that it should be done ASAP. Well, my first thought was, "I guess you need to get on that then, huh, Kent?" Alas, after a few seconds of my brain catching up--fueled by Kent's blank stare--I realized he was referring to me. So, there go my plans for a very productive weekend of WoW.

The testing tool I mentioned before is not compatible with our cell phone talk time test, so I'd have to do it manually. This entails taking an MP3 player and connecting it to a laptop or desktop via USB (to keep it powered). I then tape one earbud to the mic on a landline phone and the other earbud to the mic of the iPhone 3G. I call the landline from the iPhone 3G, pick up the receiver on the landline, and the test begins. Thanks to the call duration feature that every cell phone I've ever owned in the past has, it'll be extremely easy to determine the talk time. So I charge the phone, start the test, and head home to sleep off some pizza.

What I didn't realize until Saturday morning (other than the fact that unrefrigerated, leftover pizza keeps horribly) when I came in to recharge the phone after a night of draining the battery, was that the iPhone does not have a call duration feature. Nope, it does not natively record how long individual calls last.

At this point I'm desperately trying to figure out how I can access the duration of the last call, cause I mean, come on, there has to be a way, right? Also, it would suck if the last 12 hours had been a complete waste. Now, I could access the account for the phone at AT&T's Web site, but this phone was activated by Apple, and who knows if they have the login info for the phone. Also, it's Saturday and I'm sure our Apple contact has something better to do than to be checking her e-mail at 7 on a Saturday morning. So I call my girlfirend, who has an iPhone to ask her if I've missed anything. After a few minutes, she figures out that although there is no call duration feature, there is a Usage feature.

In General Settings/Usage you can see how long the phone was in use since its last full charge. Luckily I'd charged it to full the night before, so the usage duration is accurate. So, all I have to do is start charging the battery again, drive home, come back in 3 hours (about how long it takes to charge when plugged into the wall) start the talk time test, come back 5 or 10 hours later (depending on if I was testing with 3G on or off), check the usage duration, start charging the phone again. Wash, rinse, repeat...repeat...repeat. Yeah, this was pretty much my weekend. I ended up visiting CNET a total of six times over Saturday and Sunday. Once each day in the early morning, the afternoon and at night. Yeah, I pretty much became a creepy stalker for this particular iPhone 3G over the weekend.

The Usage feature saved me from at least one wasted night, but I'm still perplexed as to why there is no call duration feature. I'm hoping Apple will implement this soon, as I plan to eventually get an iPhone and I like to know how long my conversations last sometimes.

So, what did I learn during this ordeal?

1. Kent German is cold-blooded.

2. Apple needs to add a call duration feature into the phone if for no other reason than to make the lives of the people that have to test this thing a lot easier.

3. CNET owes me gas money.

4. It would be helpful to plan better for future testing of high-profile products.

5. Free parking in the CNET parking garage on the weekend is win.

Originally posted at Crave
July 8, 2008 5:35 AM PDT

Drobo gets faster and FireWired

by Dong Ngo
  • 1 comment

The new Drobo has the same physical design and functionality as the original Drobo that came out a year ago but is faster, cooler, and more quiet.

(Credit: Drobo Robotics)

One year after the first release of the first Drobo that won our Editors' Choice award, and a few days after the release of the beta SDK, Drobo Robotics today announced its second revision of the product.

For those of you who don't know, Drobo is the world's first, and for now still the only, solution for external storage that automatically and intelligently takes care of your data with minimal input from you. All you have to do is install the hard drives, which is as easy as inserting a CD into the CD-ROM drive. The Drobo protects your data with Drobo Robotics' proprietary technology that guarantees the integrity of your data, as long as no more than one hard drive needs to be replaced at a time. It can also predict when you should replace a hard drive before the drive actually fails.

Out of the box, the new Drobo has the same shape and design as the first-generation Drobo featuring four drive bays--each can take an SATA hard drive of any capacity from any vendor; a storage gauge that tells how much storage space has been used; and an array of big, bright LED lights that tell the status of each hard drive. However, on the inside, the new Drobo has some major improvements.

The Drobo FireWire Edition comes with two FireWire ports in addition to the USB 2.0 port.

(Credit: Dong Ngo/CNET Networks)

First and foremost, in addition to the USB 2.0 connection, it now also comes with FireWire connections. For this reason, the new Drobo's unofficial name is "Drobo FireWire Edition." The device works with both FireWire 400 and FireWire 800; however, it comes with only the FireWire 800 cable. If you want to use it with a FireWire 400, you will need a separate cable that links the Drobo's FireWire 800 port to the computer's FireWire 400 port. The addition of these ports make the device even more Mac-friendly and work much better with bandwidth intensive applications such as Final Cut Pro, Photoshop, and Logic Studio.

Secondly, the Drobo FireWire Edition comes with a processor that allows faster throughput speed, especially when using the FireWire 800 connection. The faster processor also makes it less time-consuming when the drive needs to rebuild one of its hard drives in case of hard drive failure.

Lastly, the new Drobo has a better ventilation system that helps it work cooler and quietly. Nonetheless, I tried out the product and its fan does produce relatively noticeable noise to those who stand nearby.

Other than that, the Drobo FireWire Edition functions exactly the same as the original Drobo and, still, it's not cheap. With no hard drive included, the new Drobo is priced at the same as that of the original a year ago. It also comes in 2TB (2x1TB drives) and 4TB (4x1TB drives) versions that cost $899 and $1,299 respectively. Make sure you check back at CNET.com for the in-depth review before making a purchase. In the meantime, the original USB 2.0-only Drobo, will still be available for a limited time at the discounted price of $349, with no hard drive included.

Originally posted at Crave
June 23, 2008 7:00 AM PDT

Are FireWire connections crave-worthy?

by Dong Ngo
  • 8 comments

OK, I admit it. I want options, even though, most of the time I don't have much use for them. Take pocket-size external hard drives, for example. I want them to be compact, light, pretty, bus-powered, and especially I want them to support USB 2.0, FireWire 400, and FireWire 800. (I would take eSATA, too, though, that wouldn't make sense until it's bus-powered capable). However, the truth is, I've used mostly just the USB 2.0 connection for personal purposes. So today, I decided to find out if FireWire 400 and FireWire 800 are worth it, as far as the throughput is concerned.

In CNET Labs, like most devices, hard drives are tested in the "real world" approach. This means the test might not show the best of what the device can do, but how well it does in a real world situation. This is the reason why, if you have read the recent reviews of pocket-size external hard drives, you will see the margin in throughput between different hard drives or different connections of one hard drive are relatively small. Our 10GB test data consists of hundreds of folders and small files (resembling the content of a typical "My Documents" folder) that create a lot of overhead for the copying process.

I tweaked this test a bit for this experiment by using single 10GB file. We have only two pocket-size drives in CNET Labs that have all three types of connections: the OWC Mercury and the G-Tech G-Drive. I put them through the test and here are the scores (in Mbps):

(Credit: Dong Ngo/CNET Networks)

(Credit: Dong Ngo/CNET Networks)

So from the charts, there are three interesting revelations:

First, it doesn't matter what connection you use, with the same amount of data, it's faster to transfer when the data is in the form of a (few) large single file(s) than of multiple small files. This is another reason why you should compress your data into one single file (in ZIP or RAR, or any other types of compression format) before copying it onto another storage device, besides the apparent fact that compressing shrinks the size of the data itself. Of course, this only makes sense if you don't factor in the time needed for the compressing process.

Second, USB 2.0 is much slower than Firewire 400. Judging by the score, FireFire 400 could be up to 40 percent faster than USB 2.0. This is very interesting because on the specs; USB 2.0 is slated to have the transfer rate of up to 480Mbps, while that of FireWire 400 is only 400Mbps.

And last but not least, FireWire 800 is faster than FireWire 400 but not by a big margin, just a few percentages points, in writing. In reading, however, it's actually slower by about the same margin. This is also very interesting as FireWire 800 is slated to potentially offer twice the speed of FireWire 400.

So the conclusion is: yes FireWire connections are definitely worth it when it comes to speed, however, there's not much difference between the two. This means if your computer has a FireWire port, by all means, go ahead and get a drive that can take advantage of that. However, it' s pretty easy to decide which one to pick between FireWire 400 and FireWire 800: either one is fine.

A little disclaimer: these findings are only applicable to external pocket-size bus-powered hard drives working with a Windows XP machine. Full-size external hard drives with separate power adapters might yield different performance patterns.

In the end, personally, I still want my drive to support all these three connections, though I might just continue to use just the USB 2.0. But that's just me.

June 17, 2008 3:27 PM PDT

Audiophile MP3 players, by the numbers

by Donald Bell
  • 19 comments

When Jasmine and I evaluate MP3 players for CNET reviews, we always try to spend a few sentences describing any noticeable audio performance characteristics we detect during our subjective testing. We'll play around with all of the gadget's different EQ and sound enhancement options, listen back on our reference headphones, and run through a playlist of familiar music. We're only human, however, and hearing loss, ear wax, head congestion, and hangovers can skew our perceptions of audio quality from day to day. Thankfully, we have Eric Franklin.... Read more

Originally posted at MP3 Insider
June 11, 2008 3:19 PM PDT

Testing tool helps evaluate high-end displays

by Eric Franklin
  • 2 comments
VM-2DVI

The Kramer VM-2DVI

(Credit: Kramer Electronics)

A couple months back I attempted to test two 30-inch displays--the Samsung SyncMaster 305T and the Gateway XHD3000 Extreme HD-- at the same time using CNET Labs' current distribution amplifier (DA), the Extron Electronics D2 DA4 DVI D2 DA4 DVI. This device allows up to four displays to simultaneously view the same video signal from one system. For years we've used this device to not only speed up testing, but to do accurate direct comparisons as well. Unfortunately the native resolution for the aforementioned 30-inchers is 2,560x1,600, and the maximum resolution the Extron supports is only 1,920x1,200. So, without a means to test them simultaneously at their native resolutions I was stuck in a bind. I could have tested them one at a time, but since our testing--which includes DisplayMate--has a high level of subjectivity to it, it's always best to do direct simultaneous comparisons, instead of testing one display today and then waiting a couple days to test the next. Testing them simultaneously allows you to see the exact differences between the displays.

So I delayed the testing and the review for a few weeks. In the meantime I got in touch with a colleague at DisplayMate, Ray Soneira. He put me in contact with a company called Kramer. Kramer manufactures a number of distribution amplifiers including the Kramer VM-2DVI. This particular DA is Dual Link compatible and supports each 30-inch display's 2560x1600 resolution. So now I could test both 30-inch displays simultaneously at their native resolutions in DisplayMate and in our current games test, World of Warcraft. However whenever I attempted to run either our Kill Bill Vol. 1 DVD or our Swordfish BD on both displays at the same time, the DRM gods reared their ugly heads and denied me salvation. So when testing how each display handles disc-based movies, I was forced to evaluate each display one at a time. The Kramer VM-2DVI is not advanced enough to circumvent DRM tomfoolery, unfortunately. That said, we're still very pleased that the VM-2DVI allowed us to do the bulk of our testing as fairly and accurately as possible.

The issue of not being able to view certain disc-based movies simultaneously on two or more displays may not be an issue for long, as CNET Labs is considering moving away from using movies--and even games-- to evaluate the quality of a display. The reason being that video images generally move too quickly to do a picture quality comparison, whereas static images such as high-quality photos can be studied as long as necessary in order to examine their quality. No decision has been made as yet, though, but look for more on this in a future Inside CNET Labs post. ... Read more

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About Inside CNET Labs Podcast

"Inside CNET Labs" has two meanings. First, this podcast takes you behind the scenes of CNET's editorial process from a performance testing perspective. It will demystify CNET's performance testing process, allowing the listener an inside look at the good, the bad, and the ugly of performance testing. The second meaning gets equal attention--and sometimes more so--as we go inside the heads of CNET's San Francisco Labs staff, Eric Franklin and Dong Ngo, who will have opinionated discussions on subjects ranging from the insecurities of people to whether the existence of time can be proven. This is the stuff they've talked about every day for several years. Unfortunately for them (and fortunately for you, we hope), it's now being recorded.

Email us at insidecnetlabs@cnet.com.


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Eric Franklin Eric Franklin's colleagues once had the following to say to him: "Eric, you've been doing this performance testing thing for over 10 years now. How about you try something different?" To which Eric responded, "How about you shut the #%$@! up?" This candid attitude allows him to go toe-to-toe with the most extreme of personalities, including that of Dong Ngo. This bio was written by Eric Franklin.
Dong Ngo Dong Ngo is a knowledgeable, opinionated individual who wants to convince the world that he's just a normal person; but he hasn't had much success. According to him, this is because the world itself is abnormal. Dong loves traveling and is well-versed in several languages. He, unfortunately, is not so well-versed in English. Still, it's best to ask him questions. From networking and how to optimize your system, to turning a strange place into home or what the meaning of life is…most of the time, he has the answers. The question is: Will he make himself understood? Subscribe and find out!

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