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Nokia N82

Manufacturer: Nokia Corp. Part number: N82

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$365.99 - $783.99 at 7 online stores

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CNET Editor rating:
3.5 stars Very good
Average user rating: 4.0 stars out of 20 reviews

More product information:: Editors' review; User reviews; Specifications; Product series; Manufacturer info

Bottom Line:: The Nokia N82 has some annoying design flaws and lacks 3G support, but our lasting impression of the N82 is of a powerful multimedia smartphone with an excellent imaging capabilities and solid performance.
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CNET editors' review

Nokia N82

price range: $365.99 - $783.99

Reviewed by: Bonnie Cha
Reviewed on: 04/25/2008

The good: The Nokia N82 features a 5-megapixel camera that produces high-quality photos and videos. The Symbian smartphone also has integrated Bluetooth, Wi-Fi, GPS, and good call quality.

The bad: The N82's hardware feels a bit cheap, and the dialpad and navigation controls are cramped and difficult to use. It also doesn't support U.S. 3G bands and it's pricey.

The bottom line: The Nokia N82 has some annoying design flaws and lacks 3G support, but our lasting impression of the N82 is of a powerful multimedia smartphone with an excellent imaging capabilities and solid performance.

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The Nokia N82 is just the latest Nokia N series model to come across our desk, and like the rest of the bunch, it's quite impressive. It has a feature set similar to the Nokia N95, with a couple of additions and omissions. Like the N95, the N82 has a 5-megapixel camera but it also includes a Xenon flash that makes a world of difference, as it produced amazing photos and videos. The Symbian smartphone continues to offer Wi-Fi, Bluetooth, and GPS, and it's a solid performer to boot. With all that going for it, it's really a bummer that the N82 has such a horrible design. The hardware feels a bit cheap, and the navigation buttons leave much to be desired. We're also disappointed by the lack of U.S. 3G support. All that said, you can work around the design flaws, and if your main focus is getting a high-end multimedia smartphone, the Nokia N82 fits the bill. An unlocked version of the Nokia N82 is available through Nokia's Web site for $564, though you can probably find it for a bit cheaper with a little online shopping research.

Design
We're just going to come right and say it: we're not huge fans of the Nokia N82's design. At first glance, the candybar style phone looks attractive enough with its silver face, and it's fairly compact at 4.4 inches tall by 1.9 inches wide by 0.6 inch deep and 4 ounces. However, the hardware just feels a bit cheap and plasticky.

The Nokia N82 looks nice from afar, but we actually found the hardware a bit cheap.

The worst offender, though, may be the navigation controls and alphanumeric dialpad. The number keys are tiny little slivers that are even difficult for my small hands. Plus, they're not very comfortable, so text messaging wasn't very pleasant. You also get the standard navigation array of two soft keys, Talk and End buttons, shortcuts to the main and multimedia menus, a clear button, and a navigation toggle. However, the multimedia key is like the number buttons, and it was hard to press just the center OK button without moving the rest of the toggle.

The N82's dialpad and navigation controls are cramped and difficult to use.

The N82 features a 2.4-inch nontouch display that shows 16.7 million colors at a 320x240 pixel resolution, making for quite a pleasant viewing experience. There's also an ambient light detector to automatically adjust the brightness of the screen based on your current environment, so screen visibility was quite good. For personalization, you can add various background images and themes and adjust the font size.

On the right spine, you'll find two speakers (at the top and bottom), a volume rocker, a shortcut to your photo gallery, and a camera activation/capture button. Meanwhile, there's a micro USB port, a microSD expansion slot, and a power connector port on the left side. We would have preferred a mini USB port since that's more of a standard right now. There is a power button and a 3.5mm headphone jack on top of the unit. Finally, the camera lens and flash are located on the back, and the lens is protected by a sliding cover.

The Nokia N82 comes packaged with an AC adapter, a USB cable, video-out cables, a 2GB microSD card, a wired headset, a software CD, and reference material. For more add-ons, please check our cell phone accessories, ringtones, and help page.

Features
As with all N series smartphones, the Nokia N82 is a multimedia powerhouse, though there's a bit more focus on the imaging aspect. Like the Nokia N95, it's equipped with a 5-megapixel camera with Carl Zeiss optics, a Xenon flash, and up to 10x digital zoom (4x for VGA). The amount of editing options and settings on the N series phones surpass those of any smartphone we've tested recently. For still images, there are five image qualities, eight scene modes, and five color tone options. There are also controls for white balance, exposure, sharpness, contrast, and light sensitivity.

The N82 features a 5-megapixel camera with a Xenon flash.

The N82 can capture video at a maximum VGA resolution (640x480) at 30 frames per second, and there's a video stabilization functionality to reduce any camera shakes. As usual, you get less options in video mode, but you still have five video qualities, two scene modes, and white balance and color tone settings. Once done with photos and videos, you can upload them directly to your blog or the Web or send them via multimedia message or e-mail. There's about 100MB of internal memory and a microSD expansion slot for storing all your photos and videos, and other multimedia files.

Picture quality was amazing with sharp definition and good color tones.

We have to say picture quality was absolutely impressive. It may be the addition of the Xenon flash, but the N82 produced better photos than the Nokia N95; images were extremely sharp but we were mostly happy that the colors actually looked true to life. Video quality was also great.

If you'd like to watch other videos, you can use RealPlayer to check out 3GPP and MPEG-4 files. For some ear snacks, the integrated music player supports MP3, WMA, W4A, AAC, AAC+, and eAAC+ files, as well as OMA DRM 2.0- and WM DRM-protected songs. The music library categorizes tracks by artists, albums, genres, and composers; you can also create playlists right on the phone and adjust the sound with the built-in equalizer. You can listen to your favorite podcasts using the N81, and there's an FM radio. Just be aware that the latter requires the use of the included headset since it acts as the tuner. The N82 also works with Nokia's Ovi Internet services, which include the Nokia Music Store, N-gage games, and Nokia Maps.

Switching to voice features, the N82 offers quad-band world roaming, a speakerphone, speed dial, conference calling, voice-command support, a vibrate mode, and text and multimedia messaging. The phone's address book is only limited by the available memory (the SIM card holds an additional 250 contacts), and each entry can hold multiple phone numbers, work and home addresses, e-mail addresses, birthday, and more vitals. For caller ID purposes, you can assign each contact a photo, one of 34 ringtones, or a group ID.

Wireless options on the N82 include Bluetooth 2.0, Wi-Fi, and GPS. The smartphone supports a number of Bluetooth profiles, including mono and stereo Bluetooth headsets, hands-free kits, dial-up networking, and file transfer. Sadly, the N82 does not support U.S. HSDPA bands (only the European 2100MHz band--boo), so you're stuck with EDGE. You do get integrated Wi-Fi (802.11b/g) as an alternative, and our review unit had no problem finding and connecting to our test access point. As with other N series phones, the N82 supports Universal Plug and Play, which lets you use a Wi-Fi connection to hook up with a compatible PC, printer, or home entertainment system, but the number of UPnP devices is limited at the moment.

If you're a bit directionally challenged, you might feel a little better knowing there's integrated GPS. Nokia Maps comes preloaded on the device, so you get color maps, route planning, and a healthy points-of-interest database. However, to get any kind of turn-by-turn directions, you'll have to download an upgrade to the device. There are several options for purchase, including a one-year license for $125.77 or a one-month license for $13.96.

Last but not least, the N82 runs the third edition of the S60 platform on the Symbian operating system for your productivity needs. An application called QuickOffice lets you view Word, Excel, and PowerPoint documents, and it optimizes the pages for the phone's screen, so you don't have to scroll all over the place to read text. There are some nice shortcuts to jump to the top or bottom of the page to reduce the up-and-down scrolling, and there's also a search function. However, if you want any editing capabilities, you'll have to upgrade the preloaded copy of QuickOffice. For messaging, the smartphone supports IMAP4, POP3, and SMTP e-mail accounts and comes with a full attachment viewer. The N82 works with a number of push e-mail solutions, as well as Microsoft Exchange Server synchronization, but this is dependent upon your service provider and company's e-mail solution, so check with your IT department if you have any questions. Other productivity applications and PIM tools include Adobe Reader, a Zip manager, a calculator, a notepad, a measurement converter, a clock, and a voice recorder.

Performance
We tested the quad-band (GSM 850/900/1800/1900; GPRS/EDGE) Nokia N82 in San Francisco using AT&T service and call quality was good. We enjoyed clear sound without much background noise or voice distortion. We also had no problems using our bank's automated voice-response system. On the other end, friends were also impressed with the clarity. Audio took a bit of a hit in quality when we activated the speakerphone. There was some background hiss, but more than that, voices sounded a bit tinny. Finally, we were able to successfully pair the N82 with the Logitech Mobile Traveller Bluetooth headset and the Motorola S9 Active Headphones.

General performance was good. We found the N82 to be more responsive than the N95 with less of a delay when launching or switching between applications. Our patience did get tested a little when trying to browse Web sites using EDGE speeds and waiting for the phone to get a GPS fix. It took about 7 minutes for the N82 to get a lock on our location, and it took a while for maps to redraw as we moved about town. Multimedia performance was good. Music sounded decent through the phone's speakers, though a bit one sided. Thanks to the 3.5mm headphone jack, we were able to enjoy better audio with our Shure E3c earbuds. Admittedly though, we missed having the dedicated media buttons that the N95 has. Videos looked fairly clear with some slight pixelation, but picture and sound were always synchronized.

The Nokia N82's 1,050 mAh lithium ion battery has a rated talk time of 4.3 hours and up to 9 days of standby time. In our battery-drain tests, we were able to get 5.5 hours of continuous talk time on a single charge. According to FCC radiation tests, the N82 has a digital SAR rating of 0.78 watt per kilogram.

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User reviews

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Average user rating: 4.0 stars out of 20 reviews
My rating: 0 stars

Showing opinion 1 to 10 out of 20

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9 stars

Nice piece of tech

by kalpesh_78 on February 11, 2008

Pros: great functioning, smooth and fast.

Cons: look, battery life is poor if you get to use all the features.

Summary: great phone over-all.. switched over from an n95 and an n70. great phone. fast, slick, great menus and very responsive. like a lot of reviews on the web i didn'...

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Summary: great phone over-all.. switched over from an n95 and an n70. great phone. fast, slick, great menus and very responsive. like a lot of reviews on the web i didn't find it difficult to use the slim buttons at the bottom. they are quite spaced out for better functionality. I was a bit dissapointed at the way it looks.. hope they come out with a black model. I'd love this in black. lots of functions.. great gaming.. (though primitive) love the speakerphone volume. battery life sucks if you go to use all the applications. i had to charge it atleast once a day. great camera, love the resolution of the picures. and am surprised it focusses just fine in the dark . xenon flash is brilliant. illuminates a small room very well.
overall a good improvement over the n95.. (though you don't realise the screen size difference after a day or so).

I'd surely recommend.
Updated
reducing the rating a bit now.. because just after 2 weeks of useage. the phone has hung a couple of times while accessing the camera. i had to restart the phone (removing the battery is the only option.. all the buttons freeze). .hopefully htis isn't a major problem.. or i'll have to seek replacement.

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4 out of 5 users found this user opinion helpful.
9 stars

It's what's on the inside that counts!

by cgboiler on March 9, 2008

Pros: Music player with DRM support; Wi-Fi; GPS; 5 MP camera

Cons: It's not very sexy; keys are a bit tiny

Summary: I LOVE this phone! I recently got another phone so I could listen to my music...unfortunately I found out it would not play DRM-encrypted music. Since almost all of ...

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Summary: I LOVE this phone! I recently got another phone so I could listen to my music...unfortunately I found out it would not play DRM-encrypted music. Since almost all of my music comes from Napster To Go and the local public library, this made the phone pretty useless for me. Then I found this phone. Not only does it let me use these subscription services, it also allows me to surf the web for free with WiFi! There are so many great things about this phone!

The only problem, and it's a minor one, is the keypad. It's not conducive to quick or accurate typing, but the rest of the phone is so great, who cares!
Updated
While it's not the perfect phone, it comes awfully close. I wanted a phone that would allow me to surf the net and listen to my DRM-protected audiobooks, and, after a lot of frustration with other phones, I finally found this one. I LOVE this phone. It's not very sexy, true, and the keys take a bit of getting used to, but this phone does everything I need it to do (and more). No buyer's remorse here!

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2 out of 2 users found this user opinion helpful.
9 stars

Best CamPhone on the market

by asaiz1 on April 23, 2008

Pros: Real Dig.Cam.

Cons: Batt. if you leave things on

Summary: No need for picket cam with this in your pocket!
All i can say is I'm loving it!
$479.00 well spent!
Updated
My only downside is i'm

...

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Summary: No need for picket cam with this in your pocket!
All i can say is I'm loving it!
$479.00 well spent!
Updated
My only downside is i'm using it on Tmobile which does not have 3G yet and makes the great web apps and GPS useless away from WiFi!

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2 out of 3 users found this user opinion helpful.
9 stars

VERY HAPPY

by skinnyflip on July 2, 2008

Pros: 5mp camera with xenon flash, playlist, real player

Cons: Phone can't stand on it's side

Summary: At first, I had planned to get the Nokia n95, till I saw threads of N95 vs N82. The advantages of the N95 was that it had a bigger screen ...

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Summary: At first, I had planned to get the Nokia n95, till I saw threads of N95 vs N82. The advantages of the N95 was that it had a bigger screen and a nice design. Advantages for the N82 was that it takes nicer pictures, cheaper then the N95, and does about everything the N95 does.

I purchased the N82 from http://smart-mobile-gadgets.com with a 4 year warranty. The thing that almost prevented me from purchasing the n82 was the keypad, but after a day of using it I'm able to drive and text with one hand. Also the pictures it takes are awesome, especially at night with bad lighting conditions. The N82 came bundled with Adobe PDF reader, office viewer, and real player.

The only bad thing I didn't like with this phone was that it is unable to stand on it's side. The camera has a self timer, you'd have to purchase a tripod from ebay or something to use that feature.

This phone isn't for everyone. It depends on what your looking for in a phone. If your looking for a phone to browse online at ease, the N82 is capable of doing so, but may not be as good as the Iphone. If your looking for something made out of metal, then you should check out the Nokia 8800 Arte which is made out of stainless steel and has a scratch resistant screen. If your looking for something cheap, then obviously this isn't the phone for you.

If you do purchase the n82, make sure you purchase some sort of cover or case for your N82. I suggest buying the invisible shield from www.zagg.com, you'll be glad you did. Also join the club at www.everythingn82.com for questions or talk with other N82 users. Overall I think the N82 was well worth my money.

On the side note, cnet stated that this unit doesn't support US 3G. We shouldn't put the this phone for not supporting US 3G, instead we should look down on US 3G for not keeping up with modern times. Europe and some other countries such as the Philippines has the ability to do video calls, while US is falling behind because we're too busy calling ourselves number 1.

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1 out of 1 users found this user opinion helpful.
7 stars

jsknight - A perfect upgrade for S60 Series 3 fans

by jsknight1 on April 28, 2008

Pros: jsknight - Tons of great applications available for this phone, easy to migrate data & contacts over.

Cons: jsknight - Not as outwardly stylish as some high-end Nokia phones.

Summary: Anyone paying $600 for a non-iPhone these days is looking for style and performance. This is a pretty good balance of both. Since high-end Nokia's aren't too common ...

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Summary: Anyone paying $600 for a non-iPhone these days is looking for style and performance. This is a pretty good balance of both. Since high-end Nokia's aren't too common in the US they do turn a lot of heads and don't have the sugar-candy trendy aspect of the iPhone. It's a great multimedia phone if you like converting DVDs to 3GP video. Some people might be hoping for a little more with the price though.

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1 out of 1 users found this user opinion helpful.
8 stars

A great phone overall but with a few flaws

by skareta on April 28, 2008

Pros: Feature packed, really packed, evething is has is superior

Cons: Somewhat muffled voice in the speaker

Summary: This smartphone is really feature-packed. It has everything you might expect from Symbian 9.2 and more. The best cameraa out there, 3G, Wi-Fi, e-mail with exchange support (update from ...

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Summary: This smartphone is really feature-packed. It has everything you might expect from Symbian 9.2 and more. The best cameraa out there, 3G, Wi-Fi, e-mail with exchange support (update from site), exceptional quility of music player, integrated GPS, solid battery life, and a lot more in one package. As far as features go it is truly remarkable.
It's very responsive and easy to use. The keys seem unusual at first and cause quite a few mistakes the first few days. But it's a fast learning process with this phone and in a week you don't really mind.
The only serious grudge I have with this phone is I wish voice clarity would be better. It's passable but I know it's better on other Nokia N-series phones. Here, it's muffled, there is too much middle and basses. For this drawback alone I give it 8 instead of 10 that it would deserve otherwise. Also, the front panel could be made of sturdier material, something to match the looks - but this is minor.

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1 out of 1 users found this user opinion helpful.
7 stars

Lots of technology crammed into cheap packaging

by swrobel on April 28, 2008

Pros: It does just about everything, including the cool iPhone-like screen rotation

Cons: The hardware buttons are a pain to use, and overall it just feels cheap

Summary: I wish I could say I loved this phone, but sadly I didn't. I had it for almost a month before returning it. I was extremely pleased with the ...

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Summary: I wish I could say I loved this phone, but sadly I didn't. I had it for almost a month before returning it. I was extremely pleased with the camera, which was awesome, the S60 OS, which, while far from perfect, is pretty good for a smartphone-in-a-regular-phone-package layout like this, but the hardware just killed me. Come on Nokia, why do you always have to be changing things up? Those tiny buttons are an impossible pain to text with, and because the front is shiny, you can't see the letters above the keys in daylight. Now, I know many people have them memorized, but I don't, and this made it hard to text (on top of the buttons just being hard to press). On top of that, the d-pad always felt like it was going to pop off, the case was creaky, and that annoying "media button" always managed to intercept my right-softkey presses. I know I'm not alone in the quality issues I observed with this phone, and I just wish that for $500, you got a much higher quality phone. Shame on you Nokia, I'm getting the Samsung G810 when it's (finally) out.

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1 out of 1 users found this user opinion helpful.
10 stars

Best phone peroid

by Topher.mori on November 1, 2008

Pros: I love everything about this phone except the key pad. It's fast and functional. Hands down best camera phone on the market. It's small and fits in your pocket well.

Cons: the small keypad takes getting used to.

Summary: Nokia S60 phones are the best you can do right now for people that like to take the time and create new media. If you are lazy then maybe your ...

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Summary: Nokia S60 phones are the best you can do right now for people that like to take the time and create new media. If you are lazy then maybe your better off with the Iphone scenesters.

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10 stars

Best phone I've ever owned

by wiilvnkia on September 5, 2008

Pros: 5MP Camera with lens cover, WiFi, huge screen, zenon flash, Sybian OS, 3.5mm port, auto key lock, GPS, microSDHC slot, keypad, Quick Office to read books

Cons: slow lock on GPS, no optical zoom, WAP browser instead of full

Summary: This is hands down the best phone I've ever owned. I bought it because I've needed a new camera for over a year now as well as a ...

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Summary: This is hands down the best phone I've ever owned. I bought it because I've needed a new camera for over a year now as well as a new MP3 player. I never imagined I would use the WiFi, but now I find myself using mobile web browsing all the time and almost willing to shell out for a data plan (not going to pay more that $5 for unlimited, so I probably won't be getting it) I love using the podcasting feature to download AVRant via WiFi directly to my phone. I always have music to listen to, books to read, a camera to snap pics or video and even the internet in my pocket when I can get a signal where ever I go.

This isn't just a phone, this is the best product I've ever owned. Even the games are fun to play.

There are only a few minor drawbacks. I wish it were a little thinner and the battery could last longer, but I average 2-4 days of use on a charge, so its really not that bad unless I'm using it heavily, then it drops down to 1-2 days so if I leave town I need to take my charger.

There are only a couple things I could think to add to a future version. Optical zoom for the camera and mini projector so that I could use it to replace my HDTV.

Ok I know the second one isn't really feasible in the near future, but when it becomes available it will really be the only piece of tech anyone would ever need.

It really is the digital swiss army knife.

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9 stars

Best Quality Based Phone

by hasif5 on July 23, 2008

Pros: Camera Phone, WiFi Based Internet Phone

Cons: Small Buttom sometime mistakenly pressed but once used to it, then it is fun

Summary: I find this is the best phone for my type as because I've been looking for a good phone with better camera quality. I even used N73 then N95 ...

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Summary: I find this is the best phone for my type as because I've been looking for a good phone with better camera quality. I even used N73 then N95 and now N82 which has Xenon flash of the camera and it is really awesome to have pictures in the night. Moreover, it is WiFi capability which allows me to watch youtube videos and listen to pictures, emailing, posting, blogging etc. and regarding the music it is really awesome.. the upgraded media player from n95 and the cool features included such as visualization and cool themes etc.

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Specifications

Manufacturer: Nokia Corp.
Part number: N82
Description: The convergence of GPS, photography, video and the web has changed the way you experience your world. Discover new places with integrated GPS, maps and search. Document your adventures with a 5-megapixel camera, built-in Xenon flash photography and one click photo upload to the web. Instantly share your mobile gallery with other through emails, blogs and instant messages. Relive your moments just as you experienced them. And start telling better stories.

General
Cellular technology WCDMA (UMTS) / GSM
Dimensions (W x D x H) 2 in x 0.7 in x 4.4 in
Band / mode WCDMA (UMTS) / GSM 850/900/1800/1900
Weight 4 oz
Wireless Interface Bluetooth (A2DP), IEEE 802.11b, IEEE 802.11g
Color Silver
Standby time Up to 225 h
Phone
Vibrating Alert Yes
Voice Dialing Yes
Voice Recorder Yes
Speakerphone Yes
Polyphonic Ringer Yes
Additional Features Built-in stereo speakers, TV Link, AGPS, Push-to-talk mode, PictBridge direct printing
Digital Camera
Still image resolution 2592 x 1944
Digital zoom 10

Nokia N82

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