NAME: Matthew Parks
WHAT I DO: Desktop support specialist
WHERE I LIVE: Jacksonville, Florida
OUTSIDE INTERESTS: Computer building and modding, gaming, spending time with my wife and son
If you could create a dream product, what would it be? A Treo with a 20GB microdrive, an MP3 player that plays most music files (such as WMA), a 1GHz processor, Wi-Fi, Bluetooth, VoIP, a stereo headphone jack, a 3.2-megapixel camera capable of high-res video, and a voice recorder with dictation software for writing documents and e-mail hands-free.
What tech insider secret do you find most useful?
F11 to view IE and Firefox in full-screen mode, Windows+D to go to desktop, and Windows+L to lock a Windows XP computer.