Certain features--such as e-mail, scripting, and security--should be standard with your hosting account. If there are features you need, don't compromise on them. Odds are very good that if the hosting provider you are looking at doesn't offer them, another one will.
Must-have features
We recommend that you use a host with these minimum features. You may not need all of them right away, but make sure they are included or available before you commit to a hosting provider.
Customer support available via e-mail and telephone
Operating system and software patch management
Nice-to-have features
As you move forward with your online presence, you'll find that the Web offers a number of options for collaborating, modifying business processes, and revamping your business as a whole. Check to see how your potential host deals with these emerging features.